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Windows 7: BSOD 0x00000109 Driver Issues?


10 Nov 2013   #1

windows 7 home x64
 
 
BSOD 0x00000109 Driver Issues?

Hey guys, last couple of days ive gotten 2 BSOD's per day. Blue screen viewer only shows one though not sure why.
What ive tried doing so far is running driver verifier with the settings on one of the topics here and it freezes my computer.

This is a new build. here are the specs;

AMD FX 6300
MSI r7770
ASUS M5a97 LE r2.0
Crucial m4 SSD
16gb crucial ballistix ram ddr3 1600
Thermaltake 700w psu

SF tool is attached. thanks in advance!

edit: forgot to mention i ran a chkdsk /r on the SSD earlier, didn't know i wasnt supposed to, not sure if it did any damage.



Attached Files
File Type: rar magepker.rar (346.3 KB, 6 views)
My System SpecsSystem Spec
.

11 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hi magepker.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the CPU.
Hardware - Stress Test With Prime95

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Uninstall the following programs:
  • AMD VISION Engine Control Center
  • AMD Overdrive
  • ASUS\AI Suite II
  • MSI Live Updates
  • MSI Afterburner
Let us know the results.
______________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d8a19556d1, b3b7465ef4122627, fffff80002aabdc0, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_STRUCTURE_CORRUPTION (109)
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:
1) A driver has inadvertently or deliberately modified critical kernel code
 or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx
2) A developer attempted to set a normal kernel breakpoint using a kernel
 debugger that was not attached when the system was booted. Normal breakpoints,
 "bp", can only be set if the debugger is attached at boot time. Hardware
 breakpoints, "ba", can be set at any time.
3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
My System SpecsSystem Spec
11 Nov 2013   #3

windows 7 home x64
 
 

I'm not OC'ing. This ram is actually from my old PC which i already ran a 24hour test on them so i know they're ok. I've uninstalled all the programs and I'll stress the CPU right now. Thanks for your response!


edit: when uninstalling AI Suite is says it's unable to uninstall because it's stopped working and in hte more details section it says APPCRASH.exe

i also dont find overdrive on my PC >_< everything else is gone.

also turbovhelp and epuhelp are showing up as appcrashes when i restart my PC
My System SpecsSystem Spec
.


13 Nov 2013   #4

windows 7 home x64
 
 

anything?
My System SpecsSystem Spec
16 Nov 2013   #5

windows 7 home x64
 
 

bump?
My System SpecsSystem Spec
18 Nov 2013   #6

windows 7 home x64
 
 

posted this a week ago now...
My System SpecsSystem Spec
19 Nov 2013   #7

Microsoft Windows 8.1 64-bit Professional
 
 

Hello Magepker,

Please note that we only have a few crash dump analysts at the SevenForums, and sometimes we are overwhelmed by the new threads and it can take us a while to catch up with our threads, please understand this.

----------

Please don't bump your thread; it's against the forum rules and disadvantageous for you as it makes the thread seem more busy as if you were receiving assistance.
Quote:
2) No useless posts, e.g., thread bumping, useless one liners, junk posting to increase post count, and identical multi-postings in different forums.
Read here: Forum Rules

----------

Please do run Memtest and post the results just to be sure.
And what are the results of running Prime95?

Please try to provide as much details as possible from what you have done, we need all possible information in order to assist you.

----------

To remove AI Suite, please use the following program;
  • Download and install Revo Uninstaller.
  • Right click the program that needs to be removed, and click on Uninstall.
  • Select "Advanced" as uninstall mode.
  • Let Revo remove the program, and afterwards please follow the displayed steps to remove all entries of the program as well.
  • When all programs have been uninstalled, please restart your machine.

----------

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d8a19556d1, b3b7465ef4122627, fffff80002aabdc0, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------
More info Bug Check 0x109
Usual cause: Failing hardware, faulty drivers.

----------

As you can see, your dump file points to failing RAM, so please do follow Arc's suggestion to test your RAM with Memtest, even if you have already done this in the past.

----------

Code:
0: kd> !sysinfo cpuspeed
sysinfo: unknown error 80004005
I assume that this error is why Arc asked you if you where overclocking.
Just to be sure, please reset your BIOS back to the default settings in case that you are overclocking and unaware of it.
Clear CMOS
Tip   Tip
Be sure to write down whether your SATA mode is either AHCI or IDE. After clearing the CMOS be sure to set the SATA mode to the correct mode.
warning   Warning
If any hardware is overclocked, be sure to also set it back to the default speed!



Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
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