Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSODs while browsing the web


11 Nov 2013   #1

Windows 7 Home Premium 64bit
 
 
Random BSODs while browsing the web

Hello, I have gotten some rare BSODs while browsing the web. The Windows Seven Diagnostics Tool doesn't seem to show a certain Event 41 with a Kernel-Power source that shows in the Event Viewer. It says the bugcheck code is 0 and all 4 of the bugcheck parameters are 0x0. I can't remember if it was a BSOD or not. Heck, I can't even really remember it occurring.

There are some BSODs that were caused by the Logitech keyboard and mouse driver software while I was running Driver Verifier. It crashes right when it begins to load the driver (after I log in). However, this only occurs when Driver Verifier is running with standard settings. If I choose create custom settings (for code developers) and don't choose low resources simulation (If I recall correctly) then it won't crash. I don't think these crashes are related to the ones my title is talking about.

Also you don't have to worry about the BSODs from March. I think all of those were due to a faulty video card that I got replaced.

Also the computer will rarely freeze at the POST screen just before it's about to load the OS. I'm not sure if this would be related to the BSODs I'm talking about.

I have run memtest86+ and hci memtest and they found no errors.




Attached Files
File Type: zip ThePoena.zip (1.81 MB, 7 views)
My System SpecsSystem Spec
.

12 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

It appears that you know the troubleshooting procedure. Hope you can help yourself as good as we can, may be even better.

Overlooking ll the BSOD dumps those you told to overlook. From last August to date, there is only one BSOD dump that is not DV enabled, that is a stop 0x109.

As I have seen, stop 0x109 BSODs get better when BIOS is updated and/or hardware is set to stock performance. You also may plan to stop 0verclocking and update the BIOS to Version F21.

I doubt that it is genuinely network related, as the LAN driver is up-to-date and the antivirus in action is MSE.

Also, I am not aware of bugcheck code zero. If possible, can you take a camera snap of the screen when it will occur next time and let us see? It may help us too, to gather some new knowledge and experience.
My System SpecsSystem Spec
12 Nov 2013   #3

Windows 7 Home Premium 64bit
 
 

Thanks for the help. You said you checked the BSODs from last August to date. Do you think you or someone else could check the one from June 25? I believe this one and the one from October 29 (the 0x109 one that you talked about) are the BSODs I'm mostly wanting to get to the bottom of. All the others in the zip file I uploaded I'm pretty sure are either due to the Logitech driver or the old video card. Also I am not doing any overclocking (unless Intel turbo boost and memory xmp profile settings could be considered overclocking).

I also want to clarify a bit on the part where I said that the PC will rarely freeze at the POST screen just before it's about to load the OS. I'm not actually sure at what point exactly that it freezes. It could be right as the POST screen appears, a couple of seconds later when it's just about to disappear and start loading the OS, or somewhere in between. I will update the BIOS soon. I'm actually thinking of eventually reinstalling the OS and everything. This would include updating the video card firmware as well. I noticed that the new BIOS and video card firmware versions both say they improve stability. I will try to take a picture of a bugcheck code 0 BSOD if it ever occurs again.
My System SpecsSystem Spec
.


17 Nov 2013   #4

Windows 7 Home Premium 64bit
 
 

Hi, I just got another BSOD today. It has the same BugcheckCode as the one from October 29, but the first three BugcheckParameters are a bit different. I haven't updated the BIOS yet. I will when I wipe my computers memory and reinstall the OS. I am also wondering if anyone could check the BSOD from July 25. I accidentally said June 25 in my previous post. I have posted an SF Diagnostics Tool Grab All folder that I just ran today.


Attached Files
File Type: zip ThePoena.zip (1.85 MB, 1 views)
My System SpecsSystem Spec
17 Nov 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

If it the same bugcheck code, you know what is left there to do
My System SpecsSystem Spec
17 Nov 2013   #6

Windows 7 Home Premium 64bit
 
 

Thanks for the reply, but do you think you or someone else could look a little into the BSOD from July 25?
My System SpecsSystem Spec
21 Nov 2013   #7

Windows 7 Home Premium 64bit
 
 

I know bumping is against the rules, but it seems like I will need to if I wish to get a reply. Could anyone look a little into the BSOD from July 25?
My System SpecsSystem Spec
Reply

 Random BSODs while browsing the web




Thread Tools



Similar help and support threads for2: Random BSODs while browsing the web
Thread Forum
Random BSODs while playing games, videos, browsing etc BSOD Help and Support
Solved Random BSODs while playing games and browsing BSOD Help and Support
Solved Random BSODs and Crashes (in-game/idle/browsing) BSOD Help and Support
Random BSODs while playing WoW/TF2, browsing internet. BSOD Help and Support
random BSODs and lock ups while browsing, using utorrent etc. BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:20 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33