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Windows 7: BSOD at random times code x93

11 Nov 2013   #1

Windows 7 Home Prem
 
 
BSOD at random times code x93

My wife's computer has developed a BSOD. I believe it to be hardware related, but before I start buying new RAM, hard drives, and other stuff I figured I would hit you guys up. The BSODs seem to happen overnight, it's rare that it BSODs during the day. It has never happened while the system is being used. After a restart, it will sometimes go right back into a BSOD but has yet to BSOD three times in a row. Additionally, but I don't think related, Windows update has stopped working. It claims there is an issue with .NET4. I have attempted to resolve the issue, but have not been successful at this time.



Attached Files
File Type: zip SF_11-11-2013.zip (1,010.9 KB, 2 views)
My System SpecsSystem Spec
.

12 Nov 2013   #2

Windows 7 Home Premium x64
 
 

Welcome .

Unfortunately files are missing, so I'm not getting the full picture.
The dumps are not present as well as other important files.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary.
There should be eight files generated not including the dumps.
My System SpecsSystem Spec
12 Nov 2013   #3

Windows 7 Home Prem
 
 
Try this

Sorry, I don't think I waited long enough


Attached Files
File Type: zip SF_11-11-2013.zip (2.25 MB, 2 views)
My System SpecsSystem Spec
.


13 Nov 2013   #4

Windows 7 Home Premium x64
 
 

Thanks, but unfortunately no dumps in that one either .
Look for the dumps manually in the minidump folder,
if files are present copy them to the desktop and upload.
Code:
C:\Windows\minidump
Also make sure Windows is properly configured to generate dump files.
My System SpecsSystem Spec
24 Nov 2013   #5

Windows 7 Home Prem
 
 

I know it has been a few days since my last response. I went looking for the minidump and there was nothing in the folder. I went back into system properties to ensure it was dumping it to the right folder, and it wasnt. Made that change, and waited for the system to BSOD again. It finally did last night, nothing in the minidump folder. So I will attempt to setup the system again and wait for the next BSOD
My System SpecsSystem Spec
25 Nov 2013   #6

Windows 7 Home Premium x64
 
 

Awaiting your next update .
In the meantime some BCCodes generate a dump in different location, please look here.
Code:
C:\Windows\LiveKernelReports\
My System SpecsSystem Spec
25 Nov 2013   #7

Windows 7 Home Premium x64
 
 

Another though worth mentioning is to disable the 'Automatic restart on system failure' feature
that way if we don't get a bug check again you can at least provide some hints as to what is going on by posting a picture of the BSOD.

Follow this tutorial and select Disable Automatic Restart on System Failure that way it won't restart
right away and you can snap a picture of the BSOD.
Upload it here.
My System SpecsSystem Spec
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 BSOD at random times code x93




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