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Windows 7: Getting frequent BSOD

14 Nov 2013   #11
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Cl3m View Post
Chrome is definitely causing my BSOD's (even with MSE installed instead of Nod32).

What can I do to keep using Chrome ?

Thanks
Hi Cl3m,

Sorry missed your latest message. Did you remove the chrome from rev uninstaller. Kindly run the scan for virus or malware using MSE and check the system thoroughly.

Then run SFC SCAN to ensure all files are intact:

SFC /SCANNOW Command - System File Checker

After that you can try reinstalling chrome on the system and check the results:

https://www.google.com/intl/en/chrome/browser/

Keep us posted with the results so we can advise you further.


My System SpecsSystem Spec
.
14 Nov 2013   #12
Cl3m

Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

I did uninstall Chrome with Revo

Seems like I have a malware (C:\Users\AppData\Roaming\icsys.icn.exe)

My problem is that MSE can't finish the scan because of bsod's (I haven't reinstall Chrome yet)

I'm currently doing a Malwarebytes scan and will run the SFC SCAN afterwards.

I'll keep you posted
My System SpecsSystem Spec
14 Nov 2013   #13
Cl3m

Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Malwarebytes didn't found any malware

SFC /scannow neither (after 3 attempts)

EDIT : I finally got MSE performing the full scan. Nothing detected
My System SpecsSystem Spec
.

16 Nov 2013   #14
Cl3m

Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

The problem seems to be fixed concerning the BSOD's. But it looks like Chrome is making my computer overheat while firefox does not.

Is there anyway to fix this new problem ?

EDIT : spoke too fast, still getting BSOD's when Chrome is installed (even if when I'm not using it)
My System SpecsSystem Spec
17 Nov 2013   #15
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Cl3m View Post
The problem seems to be fixed concerning the BSOD's. But it looks like Chrome is making my computer overheat while firefox does not.

Is there anyway to fix this new problem ?

EDIT : spoke too fast, still getting BSOD's when Chrome is installed (even if when I'm not using it)
Hi Cl3m,

Seems like you are confused about the situation with the system. I would advise to remove chrome completely from the system and then monitor the system for BSOD.

If BSOD occurs then kindly post the new dump file so we can analyse the same. If it doesn't occur then we can troubleshoot further accordingly.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
17 Nov 2013   #16
Cl3m

Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

To sum up :

- No BSOD's when Chrome isn't installed (tested during a full day)
- BSOD's when Chrome is installed no matter it is running or not
My System SpecsSystem Spec
17 Nov 2013   #17
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Cl3m View Post
To sum up :

- No BSOD's when Chrome isn't installed (tested during a full day)
- BSOD's when Chrome is installed weather it is running or not
Hi Cl3m,

Thanks for the update. Do we need to have chrome installed on the system or you can use the other alternatives available as well like Firefox,Opera and IE.

If you need the chrome to be installed you should try checking it with a older version of it as well to check:

http://www.oldversion.com/windows/google-chrome/

Old Version of Google Chrome Download - OldApps.com

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
17 Nov 2013   #18
Cl3m

Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

I don't need Chrome installed untill my problem is solved. Firefox is fine for now
My System SpecsSystem Spec
18 Nov 2013   #19
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Cl3m View Post
I don't need Chrome installed untill my problem is solved. Firefox is fine for now
Hi Cl3m,

Its great to hear it is working fine at the moment. Kindly mark the thread as solved so other users can also benefit from it.

If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
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