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Windows 7: BSOD - Possible GPU issue, code 0x116


11 Nov 2013   #1

Windows 7 Home Premium 64 bit
 
 
BSOD - Possible GPU issue, code 0x116

Hello everyone.

I have a MSI GT70 0ND laptop. Everything was going fine until recently.
After about 10 minutes of gaming, it will display a BSOD and reboot. After the reboot, my laptop's GPU will not work (Windows will refuse to load the drivers for it, I assume). If I restart my computer again, it works fine until the next BSOD.
Since the error seemed driver-related, I tried reverting back to older Nvidia drivers and then to the newest ones, to no effect.

I am at a loss. I thought it would be a driver issue but I guess it might be that my GPU died.
Note that I can still play video games for a short period of time, and that the issue doesn't seem to be affecting anything else on my laptop.

Any advice on my situation?

I've attached my dump files (please focus on the most recent ones, as they reflect the problems I am currently having.)

Thanks in advance.




Attached Files
File Type: zip Enoch0.zip (2.62 MB, 4 views)
My System SpecsSystem Spec
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12 Nov 2013   #2

Windows 7 Home Premium x64
 
 

Welcome to SF .

Your bug checks divide into two codes, 0x116 & 0xF4.
0xF4 bug checks are usually attributed to storage related issues, although can also be due
to resources depletion.
I can see you have a RAID configuration, so before we go any further
please post a screenshot of the Disk Management utility.

The other bug checks are called, TDR (Timeout Detection & Recovery) and its not a real crash
in the sense that something wrong occurred in the Kernel.
Quote   Quote: Originally Posted by TVeblen View Post
"Display driver xxxxx stopped responding and was recovered"

Timeout Detection & Recovery (TDR) = "Display Driver Stopped Responding and was Recovered" is a useful feature that started in Vista and is also in Windows 7 that allows the OS to try and recover from a video timeout so that the system does not crash to a bluescreen. Symptoms included a screen flash with the TDR message appearing one or more times or the screen blinking out to black. If the system cannot recover it will crash (Stop Error 116 typical). The issue is that the video card is not responding as expected.
.
.
.
.
There are numerous reports of hardware solutions to TDR's. The most common are:
  • Poor Cooling
  • Problems with the power supply
  • Overclocking Issues
  • Bad System memory or incorrect memory timings
  • Defective PC Components
  • More details HERE, please read.

Although different versions were used please run this version for troubleshooting measures.
Roll-Back to a known stable version:

Quote   Quote: Originally Posted by Arc View Post
Install the 314.22 WHQL only.

  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:




Testing the RAM:

Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
When done with the testing procedure take a picture and upload it here.

Let us know!
My System SpecsSystem Spec
17 Nov 2013   #3

Windows 7 Home Premium 64 bit
 
 

Hello and thanks for your reply.


I have installed the 314.22 drivers and am still experiencing the problem.

I have run Memtest for a while as instructed and no errors have been found.

Here are my system details.
Here is my disk management screencap (sorry it's in French, everything seems to be fine).

I noticed that the BSOD was more likely to happen when running more demanding games and when the temperature of the GPU is hotter - No crashes while playing old-school 2D games, for example. I must admit that I've installed this because I was at some point interested in overclocking (even though I never actually did any). Basically it reduces the automatic throttling of the GPU to allow it to reach slightly higher temperatures before it limits itself if you're overclocking. I can't see that having anything to do with my issues as I never overclocked, though.
My System SpecsSystem Spec
.


18 Nov 2013   #4

Windows 7 Home Premium x64
 
 

Thanks for the screenshots, unfortunately they are not complete.
For how many passes did you let memtest68+ go through?

Follow the quote below to remove IRST:
Quote   Quote: Originally Posted by Arc
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features.
Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
When installing the recommended nVidia driver, how closely did you follow the steps?
Please remove any modification done after following the link you posted
and reinstall the driver again.

Please upload the proper screenshots;
Test for thermals and stability:
  • Download HWinfo and post a Screenshot of the sensors window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
    • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).
Keep us posted.
My System SpecsSystem Spec
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 BSOD - Possible GPU issue, code 0x116




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