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Windows 7: Windows 7 crashes after startup

12 Nov 2013   #1
hashkart

Windows 7 Home Premium 32bit
 
 
Windows 7 crashes after startup

Have Windows 7 on a laptop. Windows has been crashing last couple of weeks. Not sure why. I've attached the DMP files. Appreciate if anyone could help. I've already reinstalled Windows 7 from scratch. Problem still persists. The crashes are inconsistent. Sometimes during startup, sometime later. Sometime even safe mode startup is a problem.


My System SpecsSystem Spec
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12 Nov 2013   #2
hashkart

Windows 7 Home Premium 32bit
 
 

Attached SF Diagnostics zip file.

Appreciate any help
My System SpecsSystem Spec
12 Nov 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi hashkart.

Check the HDD using Data Lifeguard Diagnostic for Windows.

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Uninstall McAfee Using McAfee Removal Tool. McAfee products are the most frequent BSOD causer ever seen.

Post a screenshot of the HDD using CrystalDiskInfo - Software - Crystal Dew World

Let us know the results.
_______________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007e2ab30, fffffa8007e2ae10, fffff80002fe1f40}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

12 Nov 2013   #4
hashkart

Windows 7 Home Premium 32bit
 
 

Thank you for the info. I've the screeshot you asked for...

Am I to assume that the problem is fixed?
My System SpecsSystem Spec
12 Nov 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by hashkart View Post

Am I to assume that the problem is fixed?
No, not now.

Let us know what the data lifeguard said.

Perform the other two things too.

Then observe th situation for at least seven days. Coz, a stop 0xF4 may be caused by some other tiny causes too.
My System SpecsSystem Spec
12 Nov 2013   #6
hashkart

Windows 7 Home Premium 32bit
 
 

Here's the results of Data life Gaurd...

Test Option:QUICK TESTModel Number:WDC WD6400BPVT-22HXZT3Unit Serial Number:WD-WXB1A7138493Firmware Number:01.01A01Capacity:640.13 GBSMART Status:PASSTest Result:PASSTest Time:17:23:57, November 12, 2013
My System SpecsSystem Spec
Reply

 Windows 7 crashes after startup




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