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Windows 7: BSDO on startup error 0x00000124


12 Nov 2013   #1

Win7 64bits
 
 
BSDO on startup error 0x00000124

This happens from time to time, basically on startup.

It seems to be a hardware issue, I'd love to know what is causing the problem, hope it is not the motherboard

Thanks



Attached Files
File Type: zip SF_12-11-2013.zip (1.00 MB, 3 views)
My System SpecsSystem Spec
.

12 Nov 2013   #2

Windows 7 Home Premium x64
 
 

Hello .
The bug checks are all (well almost the odd one is 0x122) 0x124 with a first parameter of 4,
in these cases the culprits that come to mind are (in descending order of probability):
  1. GPU (video card).
  2. PSU (power supply).
  3. PCI / PCIe motherboard slots.

I don't speak Spanish, but this looks pretty decisive (ignore the gibberish being generated by different
locals, maybe you can translate these):
Code:
Event[0]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2013-11-12T10:47:57.334
  Event ID: 17
  Task: N/A
  Level: Advertencia
  Opcode: Informaciףn
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\SERVICIO LOCAL
  Computer: RGO-PC
  Description: 
Error de hardware corregido.

Componente: Puerto raםz PCI Express
Origen del error: Informe de errores avanzado (PCI Express)

Bus:dispositivo:funciףn: 0x0:0x7:0x0
Identificador del proveedor:identificador del dispositivo: 0x8086:0x340e
Cףdigo de clase: 0x30400

La vista de detalles de esta entrada contiene mבs informaciףn.

Event[1]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2013-11-12T10:47:57.334
  Event ID: 17
  Task: N/A
  Level: Advertencia
  Opcode: Informaciףn
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\SERVICIO LOCAL
  Computer: RGO-PC
  Description: 
Error de hardware corregido.

Componente: Puerto raםz PCI Express
Origen del error: Informe de errores avanzado (PCI Express)

Bus:dispositivo:funciףn: 0x0:0x7:0x0
Identificador del proveedor:identificador del dispositivo: 0x8086:0x340e
Cףdigo de clase: 0x30400

La vista de detalles de esta entrada contiene mבs informaciףn.
What is the make, model and age of your PSU?
Fill out this form and post back the result:
Good practice, open up the case and re-seat all types of connection.
  • SATA Cables (HDD/SSD/ODD).
  • SATA-Power.
  • Motherboard 24-pin.
  • Motherboard 4/8-pin (CPU).
  • Re-seat the RAM.
  • Re-seat the GPU.
Make sure that every slot / cable head is free of dust or other obstruction.
Make sure that every connection is seating properly and firmly in-place.

Also have a look at the motherboard and the GPU, search for any "bad caps", bulky, leaking bloated capacitors.

i.e






Test for thermals and stability:
  • Download Speccy and post a Screenshot of the summary window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
    • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).

Reset the BIOS back to default:
Note   Note
Write down the current value of the SATA Mode!
Its either AHCI or IDE.
After resetting the CMOS go back and verify the value for SATA Mode is what it was
when the OS was installed.

Note   Note
If any component is overclocked reset it back to stock speeds!


Post back with the results .
My System SpecsSystem Spec
12 Nov 2013   #3

Win7 64bits
 
 

Thanks for the info Yoyo.

Advertencia = Warning
Error de Hardware corregido = Hardware error fixed

It's is a Dell Studio XPS 9100, it is almost 3 years old, before I had similar issue and ran a complete test on the Video Card. I'll open the case and see if there are any strange things as you mentioned.

Will get back with more info, thanks
My System SpecsSystem Spec
.


13 Nov 2013   #4

Windows 7 Home Premium x64
 
 

I appreciate the feedback .
Post back with the rest of the information.
My System SpecsSystem Spec
Reply

 BSDO on startup error 0x00000124




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