Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Ntoskrnl.exe crash

12 Nov 2013   #1
initiallize

Windows 7 Home Premium x64 Service Pack 1
 
 
Windows 7 Ntoskrnl.exe crash

My HP pavillion pc has crashed more than 10x in the last couple of weeks. I just restarted it after its 3rd crash today. I have no idea what to do to prevent the blue screen crashes caused by ntoskrnl.exe. I have tried restoring the system to earlier dates and even downloaded ccleaner to run a system cleanup but nothing seems to help. Any simple and non technical solutions please?


My System SpecsSystem Spec
.

12 Nov 2013   #2
carwiz

Windows 7 Pro-x64
 
 

The errors are being caused by "Lollipop.exe" which appears to be malware associated with adware. If it is malware, it's known to install a root kit and run from boot so restores won't help. I'll try to get one of the AV gurus to take a look.
My System SpecsSystem Spec
12 Nov 2013   #3
carwiz

Windows 7 Pro-x64
 
 

Here's some info passed along from several others that may help. Start with these then get back.

Quote:
Please scan for possible infection and file corruption.

(*Kaspersky Rescue CD from a USB thumbdrive)
My System SpecsSystem Spec
.


13 Nov 2013   #4
initiallize

Windows 7 Home Premium x64 Service Pack 1
 
 
Thanks

will try it and get back to you. Really appreciate the help
My System SpecsSystem Spec
15 Nov 2013   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Lollipop.exe is "adware" Adware:Win32/Lollipop
My System SpecsSystem Spec
Reply

 Windows 7 Ntoskrnl.exe crash




Thread Tools





Similar help and support threads
Thread Forum
Crash when shuting down, ntoskrnl.exe and iusb3hub.sys
Hello, My computer has been having random crashes lately. Sometimes on bootup, the system would lag and slow to the point where it is unusable. I've attached the dm log collector file. Hope someone can help. Thx
BSOD Help and Support
Ntoskrnl.exe (nt +0x4ADB3C) WINDOWS CRASH/RESTART
Basically I am not getting a bluescreen, instead it goes black and then restarts. This has been happening the past week and I even tried restoring my computer to factory settings and today, have gotten it 3-4 times. The exact error I'm getting: crash dump file:...
BSOD Help and Support
BSOD ntoskrnl.exe , All the Time !! Crash Address ntoskrnl.exe+80640
Jan 2014 //------------------------------------------- How to Solve : 1- I've uninstalled my windows and recover my laptop with recovery DVD to it's original factory state.(original windows :)) 2- Never installed Norton internet security again , I'm using Microsoft Security Essentials now. 3-...
BSOD Help and Support
BSOD ntoskrnl.exefollowing hal.dll crash
Repeated crashes, often whilst Google Chrome being used. Any idea's why? Possibly started after NVIDA Driver update a few months ago but can't be sure. Thanks for any help
BSOD Help and Support
Windows 7 crash, blue screen. ntoskrnl.exe
Hey everyone. Recently my computer started crashing all the time. I can't do nothing. I DL'ed the program "WhoCrashed" and is now able to see the following: On Tue 26-04-2011 16:39:14 GMT your computer crashed crash dump file: C:\Windows\Minidump\042611-26067-01.dmp This was probably...
BSOD Help and Support
ntoskrnl.exe crash Windows 7, a plea for help
Situational Update 12/30/10: So far with the assistance of zigzag3143 and CarlTR6 we have managed to rule out the following hardware: Processor, Hard Drive, Graphics Card, and RAM. We have deduced that it is a hardware error judging by the information provided in the dumps, we just aren't sure...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App