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Windows 7: Video hardware failure: LiveKernelEvent

14 Nov 2013   #1
Roebuck

Victoria
 
 
Video hardware failure: LiveKernelEvent

hey im not the best expert on computers but i keep getting crashes that result in BSOD and a hard restart. It only happens when im playing certain games and i'v tried multiple solutions to try and resolve this issue, including a system re install of the OS and it still happens. If anyone can help it be much appreciated.
Here are the error messages:
Source
Windows

Summary
Video hardware error

Date
‎14/‎11/‎2013 8:41 PM

Status
Not reported

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
WD-20131114-2041-01.dmp
sysdata.xml
WERInternalMetadata.xml

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8007C574E0
BCP2: FFFFF8800F5B2034
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
15 Nov 2013   #2
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Hello Roebuck and welcome to the Forums,

Please follow the BSOD Posting Instructions and upload the .zip file created so that we can analyze your problem.

The BSoD you are experiencing, Stop Code 0x117, is usually the result of a failing GPU driver, but we can't be sure until we've seen your dump files.

Also, when I look at your system specs, I see that you have "Victoria" listed as your OS? Please correctly fill in your system specs by following this tutorial.


Good luck and keep us updated,
Nommy
My System SpecsSystem Spec
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 Video hardware failure: LiveKernelEvent




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