Video hardware failure: LiveKernelEvent


  1. Roebuck
    Posts : 1
    Victoria
       New #1

    Video hardware failure: LiveKernelEvent


    hey im not the best expert on computers but i keep getting crashes that result in BSOD and a hard restart. It only happens when im playing certain games and i'v tried multiple solutions to try and resolve this issue, including a system re install of the OS and it still happens. If anyone can help it be much appreciated.
    Here are the error messages:
    Source
    Windows

    Summary
    Video hardware error

    Date
    ‎14/‎11/‎2013 8:41 PM

    Status
    Not reported

    Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Files that help describe the problem
    WD-20131114-2041-01.dmp
    sysdata.xml
    WERInternalMetadata.xml

    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA8007C574E0
    BCP2: FFFFF8800F5B2034
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer
    Quote Quote

  3. nommy the first
    Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       New #2

    Hello Roebuck and welcome to the Forums,

    Please follow the BSOD Posting Instructions and upload the .zip file created so that we can analyze your problem.

    The BSoD you are experiencing, Stop Code 0x117, is usually the result of a failing GPU driver, but we can't be sure until we've seen your dump files.

    Also, when I look at your system specs, I see that you have "Victoria" listed as your OS? Please correctly fill in your system specs by following this tutorial.


    Good luck and keep us updated,
    Nommy
    Last edited by nommy the first; 15 Nov 2013 at 05:32. Reason: Added sys specs part.
      My Computer
    Quote Quote

 

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