Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing FFXIV and browsing on chrome.

17 Nov 2013   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...and the CheckSUR data????


My System SpecsSystem Spec
.
17 Nov 2013   #22
kwall

Window 7 Home Premium 64bit
 
 

I am getting the same hot fix pop up every time I use it even after a restart.
My System SpecsSystem Spec
17 Nov 2013   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The Hotfix IS the CheckSUR tool (AKA SURT) - so it's not surprising.

The CheckSUR logs are (surprisingly) clean.


I've uploaded a file - kwlaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\kwlaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\kwlaa
or
DIR E:\kwlaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\kwlaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

Also run a new MGADiag report, and post the result.
My System SpecsSystem Spec
.

17 Nov 2013   #24
kwall

Window 7 Home Premium 64bit
 
 

So I cracked and bought a new HDD for this new build. I would like to thank Arc and NoelDP for walking me through the problems I was having. If the bsod problems stemmed from my eight year old HDD, changing it out might help.

I will be checking this thread as solved. If any other problems surface I will return for the excellent service and knowledge of the sevenforum members.

Update: I ran Memtest86+ and one of my sticks was popping error codes. Going to run memtest for about 7 run to make sure the other one is at least healthy.
My System SpecsSystem Spec
17 Nov 2013   #25
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by kwall View Post
I ran Memtest86+ and one of my sticks was popping error codes. Going to run memtest for about 7 run to make sure the other one is at least healthy.
Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

testSlot1Slot2
RAM1ErrorError
RAM2GoodGood
It is a RAM, a bad RAM.

But if you have got a result like that:

testSlot1Slot2
RAM1ErrorGood
RAM2ErrorGood
It is a motherboard issue. The particular slot is bad.
My System SpecsSystem Spec
18 Nov 2013   #26
kwall

Window 7 Home Premium 64bit
 
 

When I tested the bad memory alone in every dimm slot, I was getting error codes instantly. Then I took the good ram and tested it in each dimm slot. The results were better with no error codes. The good stick was running memtest for a couple of hours in each slot with no problems.
My System SpecsSystem Spec
18 Nov 2013   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So it is determined that it is not a motherboard error, and the bad stick is pointed out, too
Good job

Now, you may do any of the following:
  • Use the good stick only.
  • Replace the entire memory with a new compatible RAM KIT.
  • Replace the bad one only with one having the exact same specs of the existing one.
Be aware that if you take the last option, and the specs of the replacement RAM does not match with the existing, there will be issues.
My System SpecsSystem Spec
18 Nov 2013   #28
kwall

Window 7 Home Premium 64bit
 
 

Going to ship them back for a refund. Going to buy 8gb of Mushkin enhanced stealth (low profile version of the blackline).

I would again like to thank Arc and NoelDP for helping me with computer problems .
My System SpecsSystem Spec
Reply

 BSOD playing FFXIV and browsing on chrome.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while playing Final Fantasy XIV and browsing Chrome
I have had two instances where I was playing Final Fantasy XIV (FFXIV) and a BSOD would occur whenever I switched to Chrome to look up information. I run FFXIV in Windowed Mode and I can only assume that something with Chrome is a likely culprit to the BSOD happening. However, I am not an...
BSOD Help and Support
BSOD, sometimes when playing FFXIV
Hi! I've had this BSOD a second time now within two months and it's getting me a bit worried. It has happened both times when I have been playing Final Fantasy XIV. I don't exactly know what the error was but I did download the tool to make the files of it (I guess) and zipped it and attatched...
BSOD Help and Support
BSOD While Playing FFXIV
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1e BCP1: 0000000000000000 BCP2: 0000000000000000 BCP3: 0000000000000000
BSOD Help and Support
BSOD playing BF4, or browsing on Chrome / Firefox, DMP files inside.
Hey all, I recently re-installed windows 7 64 bit on my SSD and I'm constantly getting the infamous BSOD, or my computer just reboots and Battlefield 4 frequently crashes to the point where it causes a system reboot. Even if I'm not gaming, I find I get forced reboots and I'm not entirely...
BSOD Help and Support
BSOD playing LoL and browsing via google chrome.
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional information about the problem: BCCode: 1a BCP1: 0000000000005003 BCP2: FFFFF70001080000 BCP3: 00000000000045CF
BSOD Help and Support
Random BSOD playing Crysis 2 or browsing Chrome, black sreens
Hello, this is my first post here. Today I tried Crysis 2 after couple of weeks. In previous days, my flat had unpredictable power cuts, I am just writing it here in case it helps anything. So I have Win7 Professional 64bit, freshly installed on HDD like a week ago. I don't have many games...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App