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Windows 7: BSOD constantly after replacing hard drive

15 Nov 2013   #1
mosow

Windows 7 Ultimate x32
 
 
BSOD constantly after replacing hard drive

I have an HP a1560n computer. Sure it about 8 years old but I have been running Windows 7 on it for a number of years.

Recently my hard drive died and I replaced it with a larger Western Digital drive. Since then, I the computer will BSOD even if sitting idle. Most often it is an error 0x00000124 but occasionally I get an error 0x0000000A or 0x0000000A. Here is what I have done to date:
  1. Reseated all the parts I could
  2. Cleaned out the dust inside (it was not bad)
  3. Replaced the system fan as I got occasional errors on that but now they are gone
  4. Unplugged all unnecessary devices such as DVD drives
  5. Ran MEMTEST and Intel processor test programs with no errors.
I want to keep this running as my church could use it. I will run the SF_Diagnostic_Tool and upload the files. Hopefully someone can identify the exact problem.


My System SpecsSystem Spec
.
15 Nov 2013   #2
Brink

64-bit Windows 10 Pro
 
 

Hello Mosow, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. Someone should be by afterwards to further help.
My System SpecsSystem Spec
15 Nov 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi mosow.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

It seems to be a very old branded desktop.
Code:
BiosReleaseDate = 12/08/2006
SystemManufacturer = HP Pavilion 061
If possible, try to update the BIOS. I am not very aware of HP downloads, you may search in HP's site. HP Drivers and Downloads for Printers, Scanners and More | HP Support

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of your PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 85fdb024, b2000000, 1040080f}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 85fdb024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 1040080f, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  WinSAT.exe

CURRENT_IRQL:  1f

STACK_TEXT:  
807d28ac 82627f3f 00000124 00000000 85fdb024 nt!KeBugCheckEx+0x1e
807d28e8 8271ef04 85ff1051 85fdb024 826b84f0 hal!HalBugCheckSystem+0xab
807d2918 826281f1 85fdbea8 82635e40 00000000 nt!WheaReportHwError+0x230
807d2a2c 826282e3 85fdbea8 85fdbef8 00000002 hal!HalpMcaReportError+0x3b
807d2a50 826283ff 00000000 85fdbef8 00000000 hal!HalpMceHandler+0x8b
807d2a70 82628548 00000000 85fdbea8 807d2b90 hal!HalpMceHandlerWithRendezvous+0x4b
807d2a80 8261e5f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x34
807d2b90 8261b261 00000000 807cd750 00000000 hal!HalpMcaExceptionHandler+0x87
807d2b90 00000000 00000000 807cd750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

18 Nov 2013   #4
mosow

Windows 7 Ultimate x32
 
 

I have re-flashed the BIOS to the latest version available. It was the same version but I flashed it anyway. I have also updated to Windows 7 SP1. Everything else checks out fine. The power supply should be adequate as I replaced it about 1 year ago and did not start having problems until replacing the hard drive.

I have published my speccy results. They are at:

http://speccy.piriform.com/results/m...mevakwLlqn3ATp

Any additional insight into this would be greatly appreciated.
My System SpecsSystem Spec
26 Nov 2013   #5
mosow

Windows 7 Ultimate x32
 
 

I thought I would give this one more try. The system ran fine for a few days. But then it crashed again. Hopefully someone can see something that is causing the BSOD. If I knew what it was, I would have something to work with.

TIA
My System SpecsSystem Spec
26 Nov 2013   #6
YoYo155

Windows 10
 
 

Hi mosow .

Unfortunately tje BIOS wasn't updated, not do I think you would find an update for it at this point,
not to mention that HP is not offering drivers later than Windows Vista.

The bug checks are 0x124 with a consistent generic BUS error, this basically could be anything that
the CPU communicates with (usually expansion cards) seeing that you don't have any
plus taking the age of the components into account I believe its a motherboard fault.
You can be grateful about the great service you got from the PC and retire it.

What do you say?
My System SpecsSystem Spec
26 Nov 2013   #7
mosow

Windows 7 Ultimate x32
 
 

The BIOS version was already at the latest available from HP, so that is why it does not look any different.

I think I have resigned myself to retire the computer. It gave me its all. As much as I would like to just replace the motherboard, I think it may be too expensive. Plus I am not sure what would fit in the case so that all of my other components could be retained.
My System SpecsSystem Spec
26 Nov 2013   #8
YoYo155

Windows 10
 
 

I am happy we are seeing the same picture .
Replacing the motherboard would be useless, potentially the PSU (power supply) could go next and you'll end up
dumping more money in to with no upgrade options in the future as GPUs (graphics cards), CPUs and RAM
progress onward.
The performance boost you'll gain with a similar amount of money on an all-around update (that you might end up spending anyway in repairs if you go the other route of trying to find replacement parts) is incomparable.
You said you recently purchased a new HDD, that can be used with the new build .
(it's SATA I assume?)
My System SpecsSystem Spec
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 BSOD constantly after replacing hard drive




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