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Windows 7: Various BSODs when browsing Chrome/Opera and playing games (Minecraft)

15 Nov 2013   #1
marieflowers95

Windows 7 Home Premium 64bit
 
 
Various BSODs when browsing Chrome/Opera and playing games (Minecraft)

Hello! This is my first time posting on these forums. I've been getting some BSODs since August.

I've done a factory reset various times but the problem still persists. It happens when I'm

browsing the internet on Chrome or Opera (watching videos on youtube, facebook, ect.) It also

happens when I play Minecraft. I attached the dump files below. Also, when I play Minecraft

sometimes the CPU spikes up to 100% and stays there! I can only play Minecraft for about less

than two mintues then it gets a BSOD. I used to be able to play Minecraft and watch videos with

no BSOD! It also suddenly restarts with no warning! The screen turns black then I get the ''Start

windows normally'' or safe mode menu. Sometimes I get a yellow triangle and lose internet access

and I have to turn it off the laptop then turn it on again! It is really annoying! Thanks in

advance!

My specs are:

CPU: Celeron(R) Dual-Core CPU T3000 @ 1.80GHz

Motherboard: Hewlett-Packard 30F7

BIOS: Default System BIOS

Total Memory: 2.00 GB

Usable: 1.93 GB

HDD: ST9250410AS ATA Device

Sound Card: (1) IDT High Definition Audio CODEC (2) Intel(R) High Definition Audio HDMI

Graphics Card: (1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mobile Intel(R) 4 Series

Express Chipset Family

OS: Microsoft Windows 7 Home Premium 64 bits 7600 Multiprocessor Free


My System SpecsSystem Spec
.
15 Nov 2013   #2
YoYo155

Windows 10
 
 

Welcome to SF .

Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary.
There should be eight files generated not including the dumps.

What I can tell from the dump files uploaded is that apart from a number of outdated drivers,
which is to be expected from a factory reset install, is how diverse the bug check codes are
which more often than not means RAM issues.

Please follow the steps below in the order they appear in.

Testing the RAM:

Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
When done with the testing procedure take a picture and upload it here.

I also suspect an infection.

Please scan for possible infection and file corruption.
(*Kaspersky Rescue CD from a USB thumbdrive)

Keep us posted.
My System SpecsSystem Spec
15 Nov 2013   #3
marieflowers95

Windows 7 Home Premium 64bit
 
 

Hello, thank you very much for your reply. I apologize for that. I uploaded it again, I hope I did it correctly this time. I will test the ram at night and then search for an infection. Since I need to use my laptop today, I can't do it at this very moment. Thanks again for the reply, I'll keep everyone posted!
My System SpecsSystem Spec
.

15 Nov 2013   #4
YoYo155

Windows 10
 
 

Thanks for files, awaiting your updates .
My System SpecsSystem Spec
25 Nov 2013   #5
marieflowers95

Windows 7 Home Premium 64bit
 
 

Hello! Excuse me for the tardiness, I had another problem to resolve and couldn't get back to you!

I ran the Memtest for 10 passes with 0 errors! I posted the picture below.

I also ran the TDSS-Killer, Kaspersky Rescue CD with 0 infections. Malawarebytes found with some infections but cleaned them!

I also did the SFC /SCANNOW test and it said something about finding errors but windows wasn't able to fix them. Thanks again!
My System SpecsSystem Spec
25 Nov 2013   #6
YoYo155

Windows 10
 
 

Don't worry .
Please upload the CBS.log so we can take a look at it.
My System SpecsSystem Spec
25 Nov 2013   #7
marieflowers95

Windows 7 Home Premium 64bit
 
 

Thank you very much for understanding! Here is the log. (I hope I uploaded it correctly)
My System SpecsSystem Spec
26 Nov 2013   #8
YoYo155

Windows 10
 
 

Hi thanks for the file .
I do see that SFC wasn't able to fix a couple of files but I don't think that they are the cause of the BSODs.

Test for thermals and stability:
  • Download HWinfo and post a Screenshot of the sensors window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
    • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).
Post back with the screenshots .
My System SpecsSystem Spec
26 Nov 2013   #9
marieflowers95

Windows 7 Home Premium 64bit
 
 

Hi! I downloaded everything and know how to do it but every time I run Prime95 and Furmark I get a BSOD! Can I run it in Safe mode?
My System SpecsSystem Spec
26 Nov 2013   #10
YoYo155

Windows 10
 
 

No, that is the point of these tests, testing stability.
Now run the tests one at a time as per each tutorial and see which one is causing the bug check (BSOD).

When the BSOD do appear is it instant or after a certain amount of time?
My System SpecsSystem Spec
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 Various BSODs when browsing Chrome/Opera and playing games (Minecraft)




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