randomly occuring BSODs

scorpions980 · 15 Nov 2013

happens from time to time but has been increasingly frequent, sometimes it happens when i game sometimes it happens when i just web browse and sometimes it happens when im watching videos on my hard drive.
custom build
windows 7 home premium 64 bit
amd x6 phenom II 1100T
asus crosshair IV formula
2*4gb ram
1.5TB hard drive

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000068
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88004E1B990
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

scorpions980 · 15 Nov 2013

here is the dump files

YoYo155 · 15 Nov 2013

Welcome to SF :) .

Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary.
There should be eight files generated not including the dumps.

From the dumps, we see an outdated driver.

Code:

BugCheck D1, {68, 2, 1, fffff88004e1b990}

*** WARNING: Unable to verify timestamp for e1q62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
Probably caused by : e1q62x64.sys ( e1q62x64+1b990 )

Code:

lmvm e1q62x64
start             end                 module name
fffff880`04e00000 fffff880`04e4c000   e1q62x64 T (no symbols)           
    Loaded symbol image file: e1q62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1q62x64.sys
    Image name: e1q62x64.sys
    Timestamp:        Fri Jul 09 01:07:00 2010

Driver Reference Table - e1q62x64.sys

Please update any Intel driver offered by this online utility:

Intel® Driver Update Utility

Keep us informed.

scorpions980 · 16 Nov 2013

sorry about that. i think this one contains some of those missing files, probably ziped it before it was finished.
in any case i tried that link that you send me and i know im missing the latest intel ethernet driver but using intel driver update utility caused my computer to crash all 3 times that i tried. i will post another attachment after it is done.

YoYo155 · 16 Nov 2013

It does that sometimes, it's rare but it happens :\ .
It bug checks when running cpudrv64.sys.

Anyway, now that I have the rest of the files I can link you directly to the file :) .
No code has to be inserted here.

scorpions980 · 16 Nov 2013

thanks again, so i have that installed and it didn't crash yet so i think thats a good sign. in any case this is the crash dump from the crashes caused by the intel driver updater utility. im not sure if you need it but i figure it doesn't hurt to post it.

YoYo155 · 16 Nov 2013

As I said before,

Code:

BugCheck 1E, {ffffffffc0000096, fffff880098fb912, 0, 0}

*** WARNING: Unable to verify timestamp for cpudrv64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpudrv64.sys
Probably caused by : cpudrv64.sys ( cpudrv64+1912 )

But The MSINFO32 files doesn't show that the Intel Ethernet driver was updated,
was it created before the update?

I also see you have other internet connection adapters, please remove them / disable them if not in use.

Code:

Product Type    U.S. Robotics Wireless MAXg USB Adapter
Product Type    Belkin USB Wireless Adaptor
Product Type    Rosewill RNX-N150PC Wireless LAN Card
Product Type    Belkin USB Wireless Adaptor
Product Type    cFosSpeed Miniport