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Windows 7: BSOD c5 - while doing Windows Update after fresh Win7 install

16 Nov 2013   #1
Vesparion

Win 7 64 bit Prof
 
 
BSOD c5 - while doing Windows Update after fresh Win7 install

BSOD c5 - while doing Windows Update after fresh Win7 install

It was while configuring updates after system restart.


My System SpecsSystem Spec
.
16 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Vesparion.

Update internet explorer manually .... http://windows.microsoft.com/en-IN/i...r/download-ie/

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Let us know the results.

_________________________________________________________________________________
Code:
Event[2591]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-11-16T01:43:44.794
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: i7-PC
  Description: 
The Intel(R) Rapid Storage Technology service failed to start due to the following error: 
The pipe has been ended.
My System SpecsSystem Spec
16 Nov 2013   #3
Vesparion

Win 7 64 bit Prof
 
 

I have done a fresh win7 reinstall before i have read your reply but now Win7 wont boot if i install rapid storage drivers. The only new piece of hardware in this system is an old HDD so its probably broken and causing issues.
My System SpecsSystem Spec
.

16 Nov 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It may be that the HDD is faulty. What we are seeing are all controller errors. You have IRST installed, and msahci activated. Even if msahci is not activated, it is to be activated automatically at the uninstallation if IRST. So there is no valid reason for non-booting.

Use Samsung HUTIL to test the HDD.
7 Free Hard Drive Testing Software Tools
My System SpecsSystem Spec
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 BSOD c5 - while doing Windows Update after fresh Win7 install




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