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Windows 7: BSOD after start-up, Bug Check Code 59 0xc0000005

19 Nov 2013   #1
jc210

Windows 7 Home Premium 64bit
 
 
BSOD after start-up, Bug Check Code 59 0xc0000005

Hi,

My computer just blue screened at random. It has happened a couple of times recently but after a system restore I thought it was solved. A recent scan suggested the hard drive might be a problem.

Can someone take a look at the attached files and advise me?

Thanks


My System SpecsSystem Spec
.
19 Nov 2013   #2
YoYo155

Windows 10
 
 

Hi and welcome to SF .

Can you please elaborate on how the recent scan of the HDD was executed any why did it show
the HDD might be defective?

The bug checks seem to be due to AVAST, a registry "cleaner" software, and a couple of outdated drivers,
but before we perform the necessary repairs I would like to hear your response to the question
mentioned in the first part of this post (regarding the HDD)?
My System SpecsSystem Spec
19 Nov 2013   #3
jc210

Windows 7 Home Premium 64bit
 
 

I can't remember exactly what the issue was but it was a My Dell system analysis. I'm running it again and it's already come back with a targeted read test and SMART short self test failure. I've attached the results.
My System SpecsSystem Spec
.

19 Nov 2013   #4
YoYo155

Windows 10
 
 

Dell's self-analyzing tests are usually well regarded, I'll see what others have to say about it .
My System SpecsSystem Spec
20 Nov 2013   #5
jc210

Windows 7 Home Premium 64bit
 
 

Hey,

Just wondering if you had any more thoughts on my problems.
My System SpecsSystem Spec
20 Nov 2013   #6
Pauly

Win7 Ultimate X64
 
 

I would backup everything on that disk immediately, smart tests can be inaccurate (i have one thats failed smart since the day i installed it) but that seems to be quite a specific error saying that a sector of the disk is unreadable, if this gets worse you could lose a larger area (platter) or the entire disk

I would recommend you try out the manufacturers analysis tool on the disk to see what results it yields, but backup first as scans can stress the disk and if its about to fail this will not help !
http://www.carrona.org/hddiag.html
http://www.seagate.com/support/downloads/seatools/
My System SpecsSystem Spec
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 BSOD after start-up, Bug Check Code 59 0xc0000005




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