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Windows 7: DRIVER_IQRL_NOT_LESS_OR_EQUAL Usbport.sys and ntkrnl.exe

25 Nov 2013   #51
surge411

Windows 7 Enterprise x64
 
 

Well, no bsod but at some point google chrome crashed…


My System SpecsSystem Spec
.
25 Nov 2013   #52
surge411

Windows 7 Enterprise x64
 
 

Dang it! This time it was IQRL_NOT_LESS_OR_EQUAL 0x0A. No driver mentioned
My System SpecsSystem Spec
25 Nov 2013   #53
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

A browser may be crashed on various reasons. And, I find chrome crash prone compared to Waterfox.
My System SpecsSystem Spec
.

25 Nov 2013   #54
surge411

Windows 7 Enterprise x64
 
 

Hmm, i think its actually related. Here are the dumps I got, it says the process is MsMpEng.exe. Any idea? Also google chrome crashed with that error about 9 times before the computer itself crashed. Yes Chrome was open at the time of the BSOD

EDIT: I just realized I was also running SFC /SCANNOW when it happened... i don't know if it makes any difference or not

EDIT 2: I found ALLOT of errors in event viewer regarding Disk. "
The driver detected a controller error on \Device\Harddisk2\DR2." what does that mean? CHKDSK comes clean, and more confusingly I don't have Disk2. I only have two HDDs; Disk1 and Disk0.
Also I realized I got the EXACT same BSOD as a few minutes ago yesterday, same process in the dump. I didn't see nor realize, which is seemingly strange..
My System SpecsSystem Spec
25 Nov 2013   #55
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I hope you made it sure that the RAM stick that you are using now is free from errors? If so, Run Driver Verifier for one more time. If it catches anything reasonable, that is good.

Also, you havent installed SP1 yet?
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Otherwise, so much continuous failure may be a good hint of a failing motherboard. Unfortunately we cannot test that component.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffac006c58c20, 2, 0, fffff80002cb97df}

Probably caused by : memory_corruption ( nt!MiResolveMappedFileFault+8b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffac006c58c20, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cb97df, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f010e0
GetUlongFromAddress: unable to read from fffff80002f01198
 fffffac006c58c20 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiResolveMappedFileFault+8b
fffff800`02cb97df 4d8b11          mov     r10,qword ptr [r9]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  MsMpEng.exe

TRAP_FRAME:  fffff880025fe5d0 -- (.trap 0xfffff880025fe5d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880025febe0 rbx=0000000000000000 rcx=0000000000000001
rdx=00000000032c4000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cb97df rsp=fffff880025fe760 rbp=fffff880025fe7c0
 r8=fffff8a003f12330  r9=fffffac006c58c20 r10=0000000fffffffff
r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nt!MiResolveMappedFileFault+0x8b:
fffff800`02cb97df 4d8b11          mov     r10,qword ptr [r9] ds:fffffac0`06c58c20=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cc8de9 to fffff80002cc9880

STACK_TEXT:  
fffff880`025fe488 fffff800`02cc8de9 : 00000000`0000000a fffffac0`06c58c20 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`025fe490 fffff800`02cc7a60 : 00000000`00060000 fac006c5`8c2004c0 fffff880`025fe5d8 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`025fe5d0 fffff800`02cb97df : 00000000`00001000 00000000`00002001 00000000`00000000 fffff880`025fe798 : nt!KiPageFault+0x260
fffff880`025fe760 fffff800`02cef9cd : fac006c5`8c2004c0 ffffffff`00000420 fffff8a0`03f12330 00000000`00000000 : nt!MiResolveMappedFileFault+0x8b
fffff880`025fe8d0 fffff800`02ce561e : 00000000`00000000 00000000`032c4000 fffff680`00019620 fffffa80`05d3bec8 : nt!MiResolveProtoPteFault+0x48d
fffff880`025fe970 fffff800`02ce37a3 : ffffffff`ffffff00 00000000`032c4000 00000000`00000000 fffff800`00000000 : nt!MiDispatchFault+0x1de
fffff880`025fea80 fffff800`02cc796e : 00000000`00000000 00000000`00394d60 00000000`00001001 fffffa80`04ee09d0 : nt!MmAccessFault+0x343
fffff880`025febe0 000007fe`fb8c7a88 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`01c8df50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`fb8c7a88


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiResolveMappedFileFault+8b
fffff800`02cb97df 4d8b11          mov     r10,qword ptr [r9]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiResolveMappedFileFault+8b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  5147dc36

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiResolveMappedFileFault+8b

BUCKET_ID:  X64_0xA_nt!MiResolveMappedFileFault+8b

Followup: MachineOwner
---------
My System SpecsSystem Spec
25 Nov 2013   #56
surge411

Windows 7 Enterprise x64
 
 

Oky Doky, I'm SURE the RAM is fine. I'm 95%sure. I will turn on DV and run the youtube vid again :P
Hopefully it's not the motherboard :/



EDIT: about the Sp1, I am going to install it tomorrow because its sort of late here. Thanks for the reminder though, I completely forgot about it!
My System SpecsSystem Spec
25 Nov 2013   #57
surge411

Windows 7 Enterprise x64
 
 

Well, it's funny because YouTube just won't ever cause a blue screen! And neither being idle… only when I play games or even just browsing the internet… however I realized it happens when I'm using chrome while doing something in the background (in this case SFC /SCANNOW and the last time I was installing GTA and stuff…I am starting to suspect the disk……

AHA! I remember installing my wireless keyboard the day the blue screen showed up. Is there any chance I could be blue screening because of a keyboard? That would also explain the USB.SYS I got in the beginning…
My System SpecsSystem Spec
26 Nov 2013   #58
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by surge411 View Post

AHA! I remember installing my wireless keyboard the day the blue screen showed up. Is there any chance I could be blue screening because of a keyboard? That would also explain the USB.SYS I got in the beginning…
Possible. If the keyboard is old then replace it.
My System SpecsSystem Spec
26 Nov 2013   #59
surge411

Windows 7 Enterprise x64
 
 

New bsod while trying to install updates: MEMORY_MANAGEMENT Let me guess… RAM right? In this case, I am going to grab some ram from my old computer and install it here (if it is compatible). Darn though… memtest may not be so trustable…

EDIT: The old ram happened to be ddr2 I am testing with the other stick of ram I had though.
My System SpecsSystem Spec
26 Nov 2013   #60
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If a new set of RAM gives the same BSOD too, I think you may need to concentrate on the motherboard then.
My System SpecsSystem Spec
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 DRIVER_IQRL_NOT_LESS_OR_EQUAL Usbport.sys and ntkrnl.exe




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