Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: DRIVER_IQRL_NOT_LESS_OR_EQUAL Usbport.sys and ntkrnl.exe

20 Nov 2013   #1
surge411

Windows 7 Enterprise x64
 
 
DRIVER_IQRL_NOT_LESS_OR_EQUAL Usbport.sys and ntkrnl.exe

I recently did a hardware overhaul (new mother board,CPU,ram,GPU and psu) without formatting or reinstalling. I know it's not good, but just read along. It worked fine after some tweaking and played on it a while and stuff (it's a gaming pc btw). Then suddenly out of nowhere:bsod. I read the iqrl message before it restarted. I disabled auto boot after that and ran verifier. It found faults in the nvidia driver and I reinstalled all drivers, using driver sweeper.
Those problems went away and verifier test were clean after that. After like 3 days, again, like before while I was gaming I got another bsod. It occasionally happens now and then and it's starting to get annoying.
The error is: DRIVER_IQRL_NOT_LESS_OR_EQUAL. 0xd1. Drivers: USBPORT.SYS and NTKRNL.EXE.
Now the weird thing is it won't generate dumps. It was set on kernel dumps, but now I set it to Small an dim waiting the next bsod. Also there are no event logs either. (Yes the setting is checked)
What do you think I can do? Thanks for the help!
Ps please try not to suggest a format unless its really the only fix because I have many files and programs which would take hours to copy/backup
Pps I have run memtest86, prime95 and fur something something for the GPU (sry I forgot the name :/)


My System SpecsSystem Spec
.
21 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip is inaccessible. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
21 Nov 2013   #3
surge411

Windows 7 Enterprise x64
 
 

Argh, that is really strange. I've reuploaded it here, hope it works.

Also, i've done some troubleshooting, and ran SFC /SCANNOW (0 errors again) and i tried to change options such as virtual memory. No luck getting any dumps or event logs...
My System SpecsSystem Spec
.

21 Nov 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
My System SpecsSystem Spec
21 Nov 2013   #5
surge411

Windows 7 Enterprise x64
 
 

I got another BSOD after adding the registery file you told me to, again while playing GTA IV pc. I didn't get any dumps nor event viewer logs, BUT i noticed the two "unexpected shutdown" errors and a pattern of service stops before. Seems to happen everytime, i included a few event logs from yesterday so you could see.
My System SpecsSystem Spec
21 Nov 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The Event logs are saying about unexpected shutdowns, which is not a BSOD always.

You said in the original post:
Quote:
The error is: DRIVER_IQRL_NOT_LESS_OR_EQUAL. 0xd1. Drivers: USBPORT.SYS
Let us try some alternative way then. Upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
Let us see if we can find anything meaningful there
My System SpecsSystem Spec
21 Nov 2013   #7
surge411

Windows 7 Enterprise x64
 
 

Darn you reply really fast! But anyways I got the list on pastebin (I hope thats fine). Also i meant USBHOST.SYS and occasionally NTOSKRNL.exe

EDIT: whoops forgot link http://pastebin.com/pBAmC1be
My System SpecsSystem Spec
21 Nov 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, uninstall AMD Overdrive. It is very problematic. Also uninstall Intel(R) Management Engine Interface, as it is not anything really needed, and it is problematic too

You need to update this one ....
Code:
Description       : Intel(R) USB 3.0 eXtensible Host Controller Driver
Version           : 1.0.5.235
Company           : Intel Corporation
Product Name      : USB 3.0 Device Driver
Modified Date     : 5/20/2012 5:25:32 PM (=> version date)
Created Date      : 11/16/2013 1:43:16 PM
Filename          : C:\Windows\system32\DRIVERS\iusb3xhc.sys
No update is available with Acer .... you may try in https://downloadcenter.intel.com/default.aspx.

BTW, there are lots of unnecessary and bad stuff like ISO DVD/CD-ROM Device Driver, Px Engine Device Driver for 64-bit Windows etc ......
My System SpecsSystem Spec
21 Nov 2013   #9
surge411

Windows 7 Enterprise x64
 
 

I cant find the right driver for that... but i'm still searching...
And oh my god i compeletly forgot to get rid of overdrive, I had it to overclock my previous AMD but now that i have Intel.. also removed Intel Management Engine, seems like it got installed along with the dvd. The DVD with my Mobo also explains the outdated drivers.
Also, you got an idea about me getting no memory dumps? I wanna turn on verifier again but without dumps...
My System SpecsSystem Spec
21 Nov 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If the crash dump recording is properly configured, I am totally in dark as to why it is not recording any crash dump.
My System SpecsSystem Spec
Reply

 DRIVER_IQRL_NOT_LESS_OR_EQUAL Usbport.sys and ntkrnl.exe




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
USBPORT.SYS Causing BSOD Please help.
About 2 weeks ago my new computer had its first blue screen crash. It happened when playing Kerbal Space Program. The first thing I did was update my video drivers, but that didn't help. Then I used windows debug and it told me "likely caused by USBPORT.SYS" after that I uninstalled all the usb...
BSOD Help and Support
BSOD USBPORT.SYS Please Help
Hello: I've been getting some BSODs before and after a clean (OEM) install of Windows 7 Home Pre3mium 64 Bit. I've run memtest (1 pass) on my RAM and it was fine. I'm working with an ASUS p5Q Pro board with an EN8400GS graphics card. I just added that card this week and had a crash after I...
BSOD Help and Support
Bsod driver_iqrl_not_less_or_equal
Hello i have a problem I get BSOD - blue screen of death 1-2 times a day I get this message DRIVER_IQRL_NOT_LESS_OR_EQUAL and at the bottom of the screen it gives this file usbechi.sys once i got this file USBPORT.sys but once when i actually paid attention to the given file I also took a...
BSOD Help and Support
BSOD - May be cause by usbport.sys
win 7 Home premium 64bit, original window, New laptop < 1 month, never reinstall. my computer have crashed a few time starting from the 1st day i get it. When i use whocrashed to check, it state that is usbport.sys make it. The thing normally happen when the computer is idel, but something...
BSOD Help and Support
New BSOD - usbport.sys
================================================== Dump File : 060910-25942-01.dmp Crash Time : 09/06/2010 22:04:44 Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x000000d1 Parameter 1 : fffff500`0af13840 Parameter 2 : 00000000`00000002...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:32.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App