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Windows 7: BlueScreenView Found out my BSOD problem How do I take care of it?

22 Nov 2013   #1
Matts

windows 7 64 bit
 
 
BlueScreenView Found out my BSOD problem How do I take care of it?

Okay so I am working on a clients computer for my computer repair business And Of course hes having Crashing errors.
I knew the problem was Driver related So I ran driver booster and he had 15 outdated drivers.
I updated all of them And everything ran nice and smooth Until I got a BSOD. So I opened The dump with Bluescreenview And Well.... It turns out to be one of the USB port drivers.
How would i go about resolving this?

EDIT: Attached is the correct zipped folder from the SF diagnostic tool


My System SpecsSystem Spec
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22 Nov 2013   #2
Matts

windows 7 64 bit
 
 

Feel free to delete this post am getting help now
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22 Nov 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Matts View Post
Really nobody's gonna try to help? Every other thread is getting attention. Good way to treat a new member sevenforums.com
Within two hours only? You should understand that people have other engagements too in their life and those are also to be attended, with a higher priority than your issue.

You need to be patient.
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22 Nov 2013   #4
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

let me just see if i understand this correctly, you are being paid to repair a computer and are asking for our help to do so.
and as its not happening quickly enough for you you are complaining.
look on the bright side ,the more hours it takes you to get the help the more hours you can charge for.

so if you are left waiting for help until after the weekend then your bill should be a healthy one.
dont forget to thank us when you get paid.
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22 Nov 2013   #5
Matts

windows 7 64 bit
 
 

Not getting payed to repair this pc Its a friends
I could honestly not care how long it takes Just saying most forums post the fastest and the most on new members threads to draw them in. Just saying.

OK now back to the fun part
My friends pc is running kaspersky and Ive read online that kaspersky has sometimes "set this off" But It says USB port driver So Should I try rolling back these drivers?
Ive also Not seen a case identical like this one where its The usb port driver But then the crash address is ntoskrnl.exe+75bc0
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22 Nov 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Matts View Post
Not getting payed to repair this pc Its a friends
The original post says it is a client for your computer repair business?!?

Quote   Quote: Originally Posted by Matts View Post
Okay so I am working on a clients computer for my computer repair business And Of course hes having Crashing errors.
My System SpecsSystem Spec
22 Nov 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Anyway .... as all my other threads are attended, now I can see the data ..... If may be said that Kaspersky is failing for your friend/client's computer.
Code:
fffff880`03281bc0  fffff880`04cc7170Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x63170
Details about that driver:
Code:
klif    Kaspersky Lab Driver    c:\windows\system32\drivers\klif.sys    File System Driver
My System SpecsSystem Spec
22 Nov 2013   #8
Matts

windows 7 64 bit
 
 

There edited my post :P sorry for the confusion. A client A friend A business Am doing this job for free.
Gonna try to see if my friend wants me to put Comodo On his pc instead of kaspersky.
Ran memory tests everything seems fine.

Off topic : Just found out the local high school just caught on fire D:

PS.
Sorry for my impatience
My System SpecsSystem Spec
22 Nov 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Comodo may be a good option.
My System SpecsSystem Spec
22 Nov 2013   #10
Matts

windows 7 64 bit
 
 

Yeah comodo is the best one of them all in my opinion. McAfee, avast, Norton, kaspersky, No good in my opinion, But its better than nothing.
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 BlueScreenView Found out my BSOD problem How do I take care of it?




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