Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD When Copying Files to External HDD

23 Nov 2013   #1
GaryC

Windows 7 Ultimate x64
 
 
BSOD When Copying Files to External HDD

It started after I purchased an external USB3 HDD. All my previous HDDs were USB 2.0. The moment I plugged it into the USB3 socket for the first time, the computer blue screened. I followed Windows 7's Action Centre advice to install the suggested newer AsMedia USB3 driver, and it seems to have solved the 'BSOD on plug-in' issue. However, when I'm copying files or doing anything with external HDDs, it'll randomly BSOD. This isn't limited to the USB3 device anymore. I used to have the latest AsMedia USB3 driver from the ASUS website.

As attached is the SF zip. Thank you so much for your assistance!


My System SpecsSystem Spec
.
23 Nov 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
crash dump file: E:\BSOD\112313-12433-01.dmp
uptime: 12:59:54
This was probably caused by the following module: ntfs.sys (Ntfs! ?? ::FNODOBFM::`string'+0x2899) 
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88007B68488, 0xFFFFF88007B67CE0, 0xFFFFF80002EA533E)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Code:
Host Name:                 GARY-DESKTOP
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Gary
Registered Organization:   
Product ID:                00426-OEM-8992662-00497
Gary, the 0x24 bug check is usually indicative of the Windows ntfs.sys driver having problems writing to NTFS drives - this is suggestive of a problem with the underlying operating system. I had a bit more of a look at your system information and noticed you are using a Lenova 2 OEM licence, yet you are using a custom motherboard. This is only possible if the Windows installation has been 'cracked'.

In this particular case, I would recommend purchasing a retail version of Windows 7, and then reinstalling it. There is no telling what other issues may arise by not using a legitimate installation.
My System SpecsSystem Spec
Reply

 BSOD When Copying Files to External HDD




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD when copying and pasting files to external drive
Any help understanding what to do to resolve this issue would be appreciated Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional information about the problem: BCCode: a BCP1: 0000000000000008
BSOD Help and Support
copying files to external HDD
hey guys i noticed something really strange. i tried copying three iso files from my laptop to my external HDD. the problem is that after one iso is copied the copying process stops and resumes again after a pause and after that it pauses again and the third file starts. why it pauses to copy? i...
General Discussion
BSOD copying/moveing files from internal/external HDD
hi all, can you help me with this debugging--- my machine is unstable IRQL NOT LESS OR EQUAL damn... I have lost details
BSOD Help and Support
My external HDD not copying certain files
I am trying to copy some files to my external hard disk but some certain files doesn't want to move or copy at all no matter how many times I have tried. I also formatted my HDD to NTFS but no result. I also use TeraCopy but it won't help to.
Hardware & Devices
Copying files from WMP to External HDD?
Hi Is it possible to copy mp3 files from WMP to an external HDD?
Music, Pictures & Video


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App