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Windows 7: BSOD at any time please help

23 Nov 2013   #1
lventer

Windows 7 professional 32 bit
 
 
BSOD at any time please help

I get a BSOD at any time - not doing anything specific or playing any game. This is the event report:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 116
BCP1: C2799008
BCP2: D159B88E
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
I have uploaded my SF file as requested.
Thanks a lot for looking at it.
Leon


My System SpecsSystem Spec
.
23 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi lventer.

The uploaded zip does not contain a crash dump. So suggestion based on what you reported, your issue is stop 0x116.

Technically a stop 0x116 is display/graphics related. So the first look would be on the display driver. And here is something that is not upto the mark. You are using a BETA version of a display driver, NVIDIA 326.80 BETA Display Driver. A BETA driver is not for daily use, but for testing purpose only. And it is expected that a BETA may fail.

I would suggest you to install the NVIDIA DRIVERS 314.22WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Also, Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the GPU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
My System SpecsSystem Spec
28 Nov 2013   #3
lventer

Windows 7 professional 32 bit
 
 
Problem solved

Thank you very much for your reply.
Changing the graphics card driver has solved the problem.
Leon
My System SpecsSystem Spec
.

29 Nov 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news.
Let us know for any further issue.
My System SpecsSystem Spec
Reply

 BSOD at any time please help




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