BSOD getting in anytime bugcheckcode 124 hal.dll ntoskrnl.exe


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    BSOD getting in anytime bugcheckcode 124 hal.dll ntoskrnl.exe

      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {9A8CB347-3994-48D4-A256-01618457B459}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9A8CB347-3994-48D4-A256-01618457B459}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2071618680-944963540-777822036</SID><SYSTEM><Manufacturer>PACKARD BELL</Manufacturer><Model>Aspire 5742G</Model></SYSTEM><BIOS><Manufacturer>PACKARD BELL</Manufacturer><Version>V1.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20120813000000.000000+000</Date></BIOS><HWID>68BC3407018400FC</HWID><UserLCID>041F</UserLCID><SystemLCID>041F</SystemLCID><TimeZone>GTB Standart Saati(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Yazılım lisans hizmeti sürümü: 6.1.7601.17514

    Ad: Windows(R) 7, Ultimate edition
    Açıklama: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Etkinleştirme Kimliği: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Uygulama Kimliği: 55c92734-d682-4d71-983e-d6ec3f16059f
    Uzatılmış PID: 00426-00178-926-600006-02-1055-7601.0000-2602013
    Yükleme Kimliği: 021571008825577855367311699775020741373871031883567131
    İşlemci Sertifikası URL'si: http://go.microsoft.com/fwlink/?LinkID=88338
    Makine Sertifikası URL'si: http://go.microsoft.com/fwlink/?LinkID=88339
    Kullanım Lisansı URL'si: http://go.microsoft.com/fwlink/?LinkID=88341
    Ürün Anahtarı Sertifikası URL'si: http://go.microsoft.com/fwlink/?LinkID=88340
    Kısmi Ürün Anahtarı: HYRR2
    Lisans Durumu: Lisanslı
    Kalan Windows yeniden etkinleştirme sayısı: 3
    Güvenilen saat: 26.11.2013 12:20:32

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:18:2013 10:28
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIAAQABAAIAAAABAAAAAwABAAEAeqiCxiCgdxagxCz3pPhU5+wsrtRewxBlXF0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ACRSYS ACRPRDCT
    FACP ACRSYS ACRPRDCT
    HPET ACRSYS ACRPRDCT
    BOOT ACRSYS ACRPRDCT
    MCFG ACRSYS ACRPRDCT
    ASF! ACRSYS ACRPRDCT
    SLIC ACRSYS ACRPRDCT
    ASPT ACRSYS ACRPRDCT
    SSDT PmRef CpuPm
    SSDT PmRef CpuPm
    SSDT PmRef CpuPm
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Code:
    On Tue 26/11/2013 07:22:38 GMT your computer crashed
    crash dump file: E:\BSOD\112613-45879-01.dmp
    uptime: 10:31:30
    This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x1E3) 
    Bugcheck code: 0x124 (0x0, 0xFFFFFA80067A7028, 0xBE000000, 0x800400)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    0x124 codes are the trickiest to solve - you have some type of hardware issue.

    Start with this, then report back the results:
    CPU - Stress Test Using IntelBurnTest
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    i tried but in standart test i see 104 and i stopped
    Attachment 295084
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Thats very hot! The residuals look OK though.

    Can you try and reseat the CPU cooler?
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    how ?
      My Computer


  8. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #8

    i didnt reseat cpu cooler but i tested again i saw max 101 and maximum operating temperature of my CPU is 105Attachment 295091
      My Computer


 

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