New
#1
BSOD, Memory Management + Kmode Exception Not Handled
Hi guys. Recently I have been getting a few BSODs. I have attached the requested .zip file of the most recent crashes (some previous ones have been wiped for disk clean-ups and reformatting etc.). Thanks in advance for any help. The only things I can think of that made the problem happen are the installation of Sandboxie and/or updating my Intel Graphics card for another program. I put my specs on my profile and the rest of my story is below in case it also helps:
I have since un-installed everything from the time I have been getting these BSODs, reformatted, updated the BIOS and a few drivers, and I still get them... although less frequently and they change a bit in type. The other things I get are appcrashes, originally with explorer.exe, and more recently with firefox, and a few other programs (it could be more frequent when I use more RAM / have more windows and Flash Player open, but also appears pretty random in some other instances).
I have tried repairing Windows but I am having errors backing up, just about managed to keep installing Windows Updates after reformatting, and I can't create a repair disk as I have no drive to do so. When I downloaded another repair disk and booted it via USB I got a few more issues like "Startup Repair Offline".
sfc /scannow also found errors but was unable to fix. I also ran a memtest86 and it had 65535+ errors before I had to stop it because it was running for many hours. I have just completed the first year with my laptop but the good news is I have a 2 year warranty. Bad news is I don't know what to tell them is the exact problem if I can't fix it. WhoCrashed.exe is telling me recent crashes "appear to be a typical software driver bug and is not likely to be caused by a hardware problem" and they are "not often because of faulty RAM modules", which is what I would assume to be the problem if I couldn't fix it.
I'm not really sure what to do now. Thanks again in advance if anyone can help in any way.