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Windows 7: Looking for help, Multipul BSOD, at my wits end.

23 Nov 2013   #1
Gjen1986

Windows 7 Home Premium x64
 
 
Looking for help, Multipul BSOD, at my wits end.

Just looking for a push in the right direction as to where I could begin to fix my BSOD. It seems to be random and I cant make sense of my "windbg (X64)" analyses. I have had it blue screen while playing WoW, starwars, LoL...ect..ect... I have also had crashes browsing the internet, or just waking the computer from idle state. Please any information will be gladly received.


My System SpecsSystem Spec
.
24 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

BDOSs of the last day only ........
Code:
BugCheck C2, {7, 109b, 0, fffff8a017f3ce20}

GetPointerFromAddress: unable to read from fffff80003d01100
GetUlongFromAddress: unable to read from fffff80003d011c0
GetUlongFromAddress: unable to read from fffff80003c6fa38
Probably caused by : fileinfo.sys ( fileinfo!FIStreamLogForNL+203 )

Followup: MachineOwner
---------------------------------------------------------------------------
BugCheck 3B, {c0000005, fffff9600015c2d4, fffff8800a65d020, 0}

Probably caused by : win32k.sys ( win32k!GreRestoreDC+3a8 )

Followup: MachineOwner
---------------------------------------------------------------------------
BugCheck 3B, {c0000005, fffff96000257f5c, fffff8800c343c90, 0}

Probably caused by : memory_corruption

Followup: memory_corruption
----------------------------------------------------------------------------
BugCheck D1, {20, 2, 0, fffff8800f4209cf}

Probably caused by : memory_corruption

Followup: memory_corruption
-----------------------------------------------------------------------------
BugCheck 1A, {5003, fffff70001080000, 7359, 735b000066b2}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45f7d )

Followup: MachineOwner
-----------------------------------------------------------------------------
BugCheck 4E, {99, 21c3b2, 2, c2d31}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
---------
When so many different bugcheck codes are appearing within such a short period, it makes a notion of hardware failure.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.

Also upload your MSINFO32.nfo file which will be helpful later, in case.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
26 Nov 2013   #3
Gjen1986

Windows 7 Home Premium x64
 
 

Ok so first of all thank you for the prompt reply to my problems. second you will see I have attached another Crash Dump file and also my MSINFO32 linked at the bottom.

I have completed the MemTest86+ for 7 runs overnight and no errors were reported.

I have also completed the Furmark Video card stress test and also no errors.

The Prime95 test I don't think I was able to complete properly. I ran the test and then my computer started bugging out, it would not allow me to open or close any windows or programs. I had to hard shut down my pc. Further instructions may be needed to properly complete this test.

looking forward to digging into this more with help.

Thanks.
My System SpecsSystem Spec
.

27 Nov 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Will think about the prime95 after seeing the temps.
My System SpecsSystem Spec
27 Nov 2013   #5
Gjen1986

Windows 7 Home Premium x64
 
 

Here's a copy of Speccy, been playing some WoW, and browsing the internet for about 30 minutes now. http://speccy.piriform.com/results/N...RMFbW4J1qGL8bt ..

Also the computer has been running all day and has been used by my wife at various times. This is the normal usage for any given day. The only time the computer gets shut down is when I get errors and am forced to restart. Or if I plan to travel and wont need it for some time (this does not happen often).
My System SpecsSystem Spec
28 Nov 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Temps are very nice. So it is not the heat problem.

Run prime95 once again. Nothing more to do .... just follow the guide: Hardware - Stress Test With Prime95

If it problems, it will be hardware instability.
My System SpecsSystem Spec
01 Dec 2013   #7
Gjen1986

Windows 7 Home Premium x64
 
 

Alas, I thought I had fixed my BSOD but I must admit I have failed in that aspect. attached are the 2 most recent BSOD dump files.
My System SpecsSystem Spec
02 Dec 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Have you done post #6?
My System SpecsSystem Spec
Reply

 Looking for help, Multipul BSOD, at my wits end.




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