Looking for help, Multipul BSOD, at my wits end.


  1. Posts : 4
    Windows 7 Home Premium x64
       #1

    Looking for help, Multipul BSOD, at my wits end.


    Just looking for a push in the right direction as to where I could begin to fix my BSOD. It seems to be random and I cant make sense of my "windbg (X64)" analyses. I have had it blue screen while playing WoW, starwars, LoL...ect..ect... I have also had crashes browsing the internet, or just waking the computer from idle state. Please any information will be gladly received.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    BDOSs of the last day only ........
    Code:
    BugCheck C2, {7, 109b, 0, fffff8a017f3ce20}
    
    GetPointerFromAddress: unable to read from fffff80003d01100
    GetUlongFromAddress: unable to read from fffff80003d011c0
    GetUlongFromAddress: unable to read from fffff80003c6fa38
    Probably caused by : fileinfo.sys ( fileinfo!FIStreamLogForNL+203 )
    
    Followup: MachineOwner
    ---------------------------------------------------------------------------
    BugCheck 3B, {c0000005, fffff9600015c2d4, fffff8800a65d020, 0}
    
    Probably caused by : win32k.sys ( win32k!GreRestoreDC+3a8 )
    
    Followup: MachineOwner
    ---------------------------------------------------------------------------
    BugCheck 3B, {c0000005, fffff96000257f5c, fffff8800c343c90, 0}
    
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ----------------------------------------------------------------------------
    BugCheck D1, {20, 2, 0, fffff8800f4209cf}
    
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    -----------------------------------------------------------------------------
    BugCheck 1A, {5003, fffff70001080000, 7359, 735b000066b2}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45f7d )
    
    Followup: MachineOwner
    -----------------------------------------------------------------------------
    BugCheck 4E, {99, 21c3b2, 2, c2d31}
    
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    
    Followup: MachineOwner
    ---------
    When so many different bugcheck codes are appearing within such a short period, it makes a notion of hardware failure.

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.
    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Stress test the CPU.
    Hardware - Stress Test With Prime95

    Let us know the results.

    Also upload your MSINFO32.nfo file which will be helpful later, in case.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.
      My Computer


  3. Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Ok so first of all thank you for the prompt reply to my problems. second you will see I have attached another Crash Dump file and also my MSINFO32 linked at the bottom.

    I have completed the MemTest86+ for 7 runs overnight and no errors were reported.

    I have also completed the Furmark Video card stress test and also no errors.

    The Prime95 test I don't think I was able to complete properly. I ran the test and then my computer started bugging out, it would not allow me to open or close any windows or programs. I had to hard shut down my pc. Further instructions may be needed to properly complete this test.

    looking forward to digging into this more with help.

    Thanks.
    Last edited by Gjen1986; 26 Nov 2013 at 21:57. Reason: spelling error.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Will think about the prime95 after seeing the temps.
      My Computer


  5. Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Here's a copy of Speccy, been playing some WoW, and browsing the internet for about 30 minutes now. http://speccy.piriform.com/results/N...RMFbW4J1qGL8bt ..

    Also the computer has been running all day and has been used by my wife at various times. This is the normal usage for any given day. The only time the computer gets shut down is when I get errors and am forced to restart. Or if I plan to travel and wont need it for some time (this does not happen often).
    Last edited by Gjen1986; 27 Nov 2013 at 22:09. Reason: Added information.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Temps are very nice. So it is not the heat problem.

    Run prime95 once again. Nothing more to do .... just follow the guide: Hardware - Stress Test With Prime95

    If it problems, it will be hardware instability.
      My Computer


  7. Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       #7

    Alas, I thought I had fixed my BSOD but I must admit I have failed in that aspect. attached are the 2 most recent BSOD dump files.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Have you done post #6?
      My Computer


 

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