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Windows 7: BSOD - random daily - DRIVER_POWER_STATE_FAILURE - ntoskml.exe

24 Nov 2013   #1
ju2au

Windows 7 Ultimate x64
 
 
BSOD - random daily - DRIVER_POWER_STATE_FAILURE - ntoskml.exe

A PC built for my sister's beauty salon is having daily BSOD errors.

Using BlueScreenViewer to view the dump files, I get the following:
- DRIVER_POWER_STATE_FAILURE - ntoskml.exe
- DRIVER_IRQL_NOT_LESS_OR_EQUAL - anodlwfx.sys & ntoskml.exe

The experts on this forum seems to be able to get "finer" detail from the dump files than the error messages above. After doing some research, I decided to install and use WinDbg. However, I can't seem to get the "symbol path" working correctly. The error message I got is as follows:

Quote:
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8008a8eb30, fffff80000b9c3d8, fffffa80075d0a80}

*** WARNING: Unable to verify timestamp for ftdibus.sys
*** ERROR: Module load completed but symbols could not be loaded for ftdibus.sys
Probably caused by : ftdibus.sys

Followup: MachineOwner
Am I going down the right path? Is the problem caused by ftdibus.sys?

Attached below are the dump files.


My System SpecsSystem Spec
.
24 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The BSOD is caused by FTDIBUS Serial Device Driver.
Code:
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa8008f90070 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\drivers\ftser2k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ftser2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ftser2k.sys
 \Driver\FTSER2K
            Args: 00015400 00000001 00000003 00000003
 [ 16, 2]   0 e1 fffffa8008aa1870 00000000 00000000-00000000    pending
           \Driver\Serenum
            Args: 00015400 00000001 00000003 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8009858e50    

            Args: 00000000 00000000 00000000 00000000
It keeps the Serial Port Enumerator pending.

And the driver is too old.
Code:
fffff880`05961000 fffff880`0597a000   ftser2k  T (no symbols)           
    Loaded symbol image file: ftser2k.sys
    Image path: \SystemRoot\system32\drivers\ftser2k.sys
    Image name: ftser2k.sys
    Timestamp:        Thu Oct 22 20:39:05 2009 (4AE07591)
    CheckSum:         0001DDAA
    ImageSize:        00019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from FTDI Drivers.

Let us know the results. For any further BSODs, post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
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 BSOD - random daily - DRIVER_POWER_STATE_FAILURE - ntoskml.exe




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