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Windows 7: New computer please help:

24 Nov 2013   #1
BThRe3

Windows 7 home Premium 64bit
 
 
New computer please help:

I recently bought this IBUYPOWER: parts: evea Geforce GTX 760/750watt PSU: I ran it for like 4 months of time and I started to notice an action of the Kernel-Power Event 41:


Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/24/2013 7:02:42 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Blank-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-11-25T00:02:42.542005400Z" />
<EventRecordID>36376</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>jess-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

I also ran SF_Diagnostic_Tool.


My System SpecsSystem Spec
.
24 Nov 2013   #2
BThRe3

Windows 7 home Premium 64bit
 
 

Please help. It continues to show the blue screen and memory dump: It did happen a lot to my old AMD desktop computer. I also copied old files from the AMD to my new IBUYPOWER, wonder if that could've caused the problems.
My System SpecsSystem Spec
25 Nov 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

BTW, the bugchecks are stop 0x7E and 0xf4. Assuming those are storage related.

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Test your HDD using Data Lifeguard Diagnostic for Windows.

Also Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.
My System SpecsSystem Spec
.

25 Nov 2013   #4
BThRe3

Windows 7 home Premium 64bit
 
 

I've uninstalled Intel Rapid Storage and also about to run the tests. I'll contact back when the test Results are done.
Still waiting on the BSOD to happen as well! Very much thanks Arc for your response and information about my problems.
My System SpecsSystem Spec
25 Nov 2013   #5
BThRe3

Windows 7 home Premium 64bit
 
 

Okay! I've ran the RAM - Test with Memtest86+ Test and there were no red lines/errors, all green. I've ran Data Lifeguard Diagnostic for Windows. 3/4's of the way of running it stopped, and gave me the BSOD: Here's the MiniDump file:
My System SpecsSystem Spec
26 Nov 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by BThRe3 View Post
I've ran Data Lifeguard Diagnostic for Windows. 3/4's of the way of running it stopped, and gave me the BSOD: Here's the MiniDump file:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800f484b30, fffffa800f484e10, fffff800037977b0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
The situation that you described + the crash dump makes it sense that the HDD is failing. Better you try to back your data up and replace the HDD.
My System SpecsSystem Spec
26 Nov 2013   #7
BThRe3

Windows 7 home Premium 64bit
 
 

It wouldn't make any sense that it would be the HDD tho. It was just bought.
My System SpecsSystem Spec
26 Nov 2013   #8
BThRe3

Windows 7 home Premium 64bit
 
 

I get the BSOD when I run Youtube/games/exiting browsers/running programs. I'm gonna run another test and see what happens.
My System SpecsSystem Spec
26 Nov 2013   #9
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

Download this program, free trial and it will tell you instantly the health of your hard drive:
Download Hard Disk Sentinel
Post a screenshot of your results.
My System SpecsSystem Spec
26 Nov 2013   #10
BThRe3

Windows 7 home Premium 64bit
 
 

So I've ran Data Lifeguard Diagnostic for Windows. And it came through as these results!




Test Option: EXTENDED TEST
Model Number: WDC WD10EZEX-00RKKA0
Unit Serial Number: WD-WCC1S3589479
Firmware Number: 80.00A80
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: PASS
Test Time: 19:34:41, November 26, 2013
My System SpecsSystem Spec
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 New computer please help:




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