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Windows 7: BSOD Hard Disk is failing?

25 Nov 2013   #1
enrell

Windows 7 Home 64bit
 
 
BSOD Hard Disk is failing?

hi folks

Today my WD hard disk is behaving weirdly. Any files accessed or transferred on the hdd will result in a crash. Transferring important files to another drive would result in a crash too. Running a program from the hdd does not work ie after awhile crash.

I have upload the zip file.

Please have a look and let me know what I should do. Any assistance would be very much appreciated.

P.s I have remove the cable from the hdd and bootup as per normal. System was fine and was tremendously fast. That is how I conclude that the hdd is failing.


My System SpecsSystem Spec
.
25 Nov 2013   #2
surge411

Windows 7 Enterprise x64
 
 

Do you have access to another computer?

It does seem like a hard drive failure. Do you know the STOP error code? (ex: 0x116 or 0xD1) That would be tremendously useful.

Check all the SATA cables and also try to plug them into other slots. I know it seems useless, but 50% of hdd failure assumptions are due to that.

It may also be your computer, so try to put the disk into another computer and tell us the result.
My System SpecsSystem Spec
25 Nov 2013   #3
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by enrell View Post
hi folks

Today my WD hard disk is behaving weirdly. Any files accessed or transferred on the hdd will result in a crash. Transferring important files to another drive would result in a crash too. Running a program from the hdd does not work ie after awhile crash.

I have upload the zip file.

Please have a look and let me know what I should do. Any assistance would be very much appreciated.

P.s I have remove the cable from the hdd and bootup as per normal. System was fine and was tremendously fast. That is how I conclude that the hdd is failing.
Hi enrell .

By crash you do mean a BSOD, correct?
If so please attach the file a second time as it wasn't attached properly the first time around .
My System SpecsSystem Spec
.

25 Nov 2013   #4
enrell

Windows 7 Home 64bit
 
 

Hi folks

Sorry. Did not notice the missing attachment.
My System SpecsSystem Spec
25 Nov 2013   #5
enrell

Windows 7 Home 64bit
 
 

Quote   Quote: Originally Posted by surge411 View Post
Do you have access to another computer?

It does seem like a hard drive failure. Do you know the STOP error code? (ex: 0x116 or 0xD1) That would be tremendously useful.

Check all the SATA cables and also try to plug them into other slots. I know it seems useless, but 50% of hdd failure assumptions are due to that.

It may also be your computer, so try to put the disk into another computer and tell us the result.
Yup. I have replaced the cables and placed at different slots. Still faulty.
Quote   Quote: Originally Posted by YoYo155 View Post
Hi enrell .

By crash you do mean a BSOD, correct?
If so please attach the file a second time as it wasn't attached properly the first time around .
Yup. BSOD
My System SpecsSystem Spec
26 Nov 2013   #6
YoYo155

Windows 10
 
 

Thanks for the files .
Based on the bug checks I recommend the following steps to be taken, in the order they appear in:

Testing the RAM:

Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
When done with the testing procedure take a picture and upload it here.


warning   Warning
The Following Method Should NOT Be Performed On An SSD!

Test both HDDs:

  1. Perform a Disk Check | Disk Check- Scroll down to OPTION TWO of the tutorial and use the /R switch in the CHKDSK command | chkdsk C: /R.
  2. Then Post the Disk Check results following | This Tutorial.
  3. Once back in Windows, download Crystal Disk Info and post a screenshot (multiple shots if you have more than one drive).
  4. Download SeaTools for DOS if you don't want to use a CD to test the HDD you can use YUMI Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  5. If SeaTools for DOS is unable to recognize your HDD:
  6. Visit HDDdiag and follow the instructions | Or follow the instructions below.
If SeaTools For DOS does not recognize the drive;
Boot into the BIOS using the *Fx key.
Look for an entry called SATA Mode (or something similar), it should be set to IDE / AHCI.
It's probably set to AHCI which is why SeaTools doesn't recognize them in the DOS environment.
Set it to IDE then save and exit usually by pressing the F10 key.
Now boot into SeaTools and it should detect the drives.
Start the Long Test and let it run.
Upon completion don't try to boot into Windows as it will only result in a BSOD, go back into the BIOS
and change the SATA setting back to what it was in the first place.

Quote   Quote: Originally Posted by Arc View Post
Re-seat the sata and power.


Please scan for possible infection and file corruption:
  1. Download TDSS-Killer and scan for rootkits.
  2. Download Kaspersky Rescue CD and scan for other types of infections. (a how-to tutorial)
  3. Download Malwarebytes and DON'T activate the trail (uncheck the box at the end of the installation)
  4. Follow this tutorial on how to use the SFC/ SCANNOW tool in Windows.
(*Kaspersky Rescue CD from a USB thumbdrive)


Remove AVG using the removal tool and installing MSE instead.


SSD care:



Quote   Quote: Originally Posted by writhziden
You have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

What peripherals are you using?
  • Type of keyboard?
  • Type of mouse?
  • An added controller / joystick?
You seem to have the latest available release of your Ethernet controller driver,
which is causing some issues.
Code:
Version   11.45.4.3
Code:
lmvm yk62x64
Browse full module list
start             end                 module name
fffff880`0f000000 fffff880`0f065000   yk62x64  T (no symbols)           
    Loaded symbol image file: yk62x64.sys
    Image path: yk62x64.sys
    Image name: yk62x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Sep 08 10:34:54 2011


May I ask if NetLimiter is essential?
Code:
lmvm nltdi
Browse full module list
start             end                 module name
fffff880`04875000 fffff880`04de5000   nltdi    T (no symbols)           
    Loaded symbol image file: nltdi.sys
    Image path: nltdi.sys
    Image name: nltdi.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Feb 14 00:07:35 2011

Let us know the results.
My System SpecsSystem Spec
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 BSOD Hard Disk is failing?




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