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Windows 7: BSOD getting in anytime bugcheckcode 124 hal.dll ntoskrnl.exe

26 Nov 2013   #1
ozanrezai

Windows 7 Ultimate x64
 
 
BSOD getting in anytime bugcheckcode 124 hal.dll ntoskrnl.exe

Attachment 295076


My System SpecsSystem Spec
.
26 Nov 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
26 Nov 2013   #3
ozanrezai

Windows 7 Ultimate x64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9A8CB347-3994-48D4-A256-01618457B459}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9A8CB347-3994-48D4-A256-01618457B459}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2071618680-944963540-777822036</SID><SYSTEM><Manufacturer>PACKARD BELL</Manufacturer><Model>Aspire 5742G</Model></SYSTEM><BIOS><Manufacturer>PACKARD BELL</Manufacturer><Version>V1.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20120813000000.000000+000</Date></BIOS><HWID>68BC3407018400FC</HWID><UserLCID>041F</UserLCID><SystemLCID>041F</SystemLCID><TimeZone>GTB Standart Saati(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Yazılım lisans hizmeti sürümü: 6.1.7601.17514

Ad: Windows(R) 7, Ultimate edition
Açıklama: Windows Operating System - Windows(R) 7, OEM_SLP channel
Etkinleştirme Kimliği: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Uygulama Kimliği: 55c92734-d682-4d71-983e-d6ec3f16059f
Uzatılmış PID: 00426-00178-926-600006-02-1055-7601.0000-2602013
Yükleme Kimliği: 021571008825577855367311699775020741373871031883567131
İşlemci Sertifikası URL'si: http://go.microsoft.com/fwlink/?LinkID=88338
Makine Sertifikası URL'si: http://go.microsoft.com/fwlink/?LinkID=88339
Kullanım Lisansı URL'si: http://go.microsoft.com/fwlink/?LinkID=88341
Ürün Anahtarı Sertifikası URL'si: http://go.microsoft.com/fwlink/?LinkID=88340
Kısmi Ürün Anahtarı: HYRR2
Lisans Durumu: Lisanslı
Kalan Windows yeniden etkinleştirme sayısı: 3
Güvenilen saat: 26.11.2013 12:20:32

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:18:2013 10:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAIAAQABAAIAAAABAAAAAwABAAEAeqiCxiCgdxagxCz3pPhU5+wsrtRewxBlXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
ASPT ACRSYS ACRPRDCT
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm
My System SpecsSystem Spec
.

26 Nov 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
On Tue 26/11/2013 07:22:38 GMT your computer crashed
crash dump file: E:\BSOD\112613-45879-01.dmp
uptime: 10:31:30
This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x1E3) 
Bugcheck code: 0x124 (0x0, 0xFFFFFA80067A7028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
0x124 codes are the trickiest to solve - you have some type of hardware issue.

Start with this, then report back the results:
CPU - Stress Test Using IntelBurnTest
My System SpecsSystem Spec
26 Nov 2013   #5
ozanrezai

Windows 7 Ultimate x64
 
 

i tried but in standart test i see 104 and i stopped
Attachment 295084
My System SpecsSystem Spec
26 Nov 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thats very hot! The residuals look OK though.

Can you try and reseat the CPU cooler?
My System SpecsSystem Spec
26 Nov 2013   #7
ozanrezai

Windows 7 Ultimate x64
 
 

how ?
My System SpecsSystem Spec
26 Nov 2013   #8
ozanrezai

Windows 7 Ultimate x64
 
 

i didnt reseat cpu cooler but i tested again i saw max 101 and maximum operating temperature of my CPU is 105Attachment 295091
My System SpecsSystem Spec
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 BSOD getting in anytime bugcheckcode 124 hal.dll ntoskrnl.exe




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