Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: CPU spikes culminating in BSOD, no sign of crash dump.

27 Nov 2013   #1
mariocat

Windows 7 Home 64bit
 
 
CPU spikes culminating in BSOD, no sign of crash dump.

About a week ago, seemingly at random, I started getting lag spikes, where my audio would distort and mouse movement would be slowed, and basically everything would slow down for a few seconds. This has persisted over the last week, not always starting as soon as the PC would be turned on (I was doing troubleshooting of my own last night, which required the PC to be restarted several times, and I could recreate the lag from startup, whereas today it was only hours into use that it began). It seems to be when something is loading, mainly, but can also be while idle. I've been using DPC latency checker to monitor it (DPC claims it's a driver issue, but I've attempted to pinpoint it by disabling one by one with little results).

This eventually culminated in a BSOD, but not like I was used to. It was as if my computer was shutting down. My browser and all my programs shut themselves down, I got a couple of errors about my program's services being stopped while in use, which I clicked through, and only once nothing but my wallpaper was onscreen (no toolbar or anything) did the BSOD pop up. I was obviously worried, but relieved I'd have a crash dump to investigate. At the time I had it set to a kernel memory dump, but nothing has been generated. I have now switched to a Small Memory dump, but am unable to recreate the BSOD. I'm able to recreate the lag once it has started by itself, but before it starts I'm unable to recreate it.

I hope I've provided enough information/posted this in the correct place. I'm more than happy to provide more as I'm really struggling at the moment. I consider myself relatively computer savvy, but it's time to admit I'm out of my depth here.

Thanks in advance


My System SpecsSystem Spec
.
28 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi mariocat. Seen these in your even logs .....
Quote:
Event[34336]:
Log Name: System
Source: iaStor
Date: 2013-08-09T13:15:52.014
Event ID: 9
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Lewis-PC
Description:
The device, \Device\Ide\iaStor0, did not respond within the timeout period.
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Another recurring error event:
Quote:
Event[34086]:
Log Name: System
Source: Service Control Manager
Date: 2013-08-08T13:03:49.629
Event ID: 7026
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Lewis-PC
Description:
The following boot-start or system-start driver(s) failed to load:
JSWPSLWF
It is JumpStart Wireless Filter Driver (c:\windows\system32\drivers\jswpslwfx.sys). It is said to be issued by Atheros, but there is no Atheros in your system, byt NetLimiter. Uninstall it, as a test at least, coz we have seen NetLimiter is causing issues in many a cases.

Your network adapter is actually TP-Link, which uses the atheros drivers. May ve JumpStart one too? Update TP-LINK 150Mbps Wireless N PCI Express Adapter from Download - Welcome to TP-LINK.
Another one ....
Quote:
Event[33374]:
Log Name: System
Source: Service Control Manager
Date: 2013-08-07T10:29:19.630
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Lewis-PC
Description:
The avast! Antivirus service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
When Avast behaves in this way, it BSODs. Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results. Also .... follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
29 Nov 2013   #3
mariocat

Windows 7 Home 64bit
 
 

Making those changes now, will report back with results soon!
My System SpecsSystem Spec
.

03 Dec 2013   #4
mariocat

Windows 7 Home 64bit
 
 

I have done all of the above now. I removed Intel rapid storage from the programs and features menu, but in device manager there were no Intel devices under IDE/ATA ATAPI controllers, so I just deleted everything under there anyway, and since then windows has successfully reinstalled the same drivers.

I removed the jswpslwfx.sys file too, and I have long been using MSE and Malwarebytes, I just hadn't used the Avast removal tool before, so I did so and it still found stuff to remove.

The good news is there have been no CPU spikes as seen before, and definitely no BSODs. The bad news is that I'm now having further problems. My disk drives are on the fritz now. Sometimes it will be slow when trying to access files on my f: drive (I have an extensive steam library that wouldn't fit on my OS HDD). Sometimes it will stop recognising it in the middle of use, i.e. several hours after switching on my computer, my F: drive just dissapears from my computer, and all shortcuts and such wont work. Steam, and any other program running from F:, crashes. I also have just spent 2 hours actually trying to get the bloody thing working. I was starting it at first, getting a "no boot device" sort of error, and then when i finally got it to boot it wasn't recognising the F: drive from the beginning! After restarting again I just repeatedly got stuck on the "Starting Windows" splash-screen and had to restart a few times (not getting the option for safe mode or startup repair like I have before when restarting the computer from that screen). I finally got startup repair to show up, and then that froze after the loading screen as well! I checked and rechecked my SATA connections, and after a final firm wiggle I have everything working again. That in mind, this is the only successful boot this evening, so that might not be the case once I turn everything off tonight. I have checked and rechecked my harddrives for errors, turning nothing up. I will attempt some new SATA cables in the morning but I have little hope. I have a horrible feeling its my mobo. Any ideas?

Thanks again for the help before!
My System SpecsSystem Spec
04 Dec 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you think the BSOD issue is over, please close this thread and open a new thread in the appropriate section with your present issue.
My System SpecsSystem Spec
04 Dec 2013   #6
mariocat

Windows 7 Home 64bit
 
 

Of course, thanks again for your help!
My System SpecsSystem Spec
04 Dec 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome mate. Let us know for any further issue
My System SpecsSystem Spec
Reply

 CPU spikes culminating in BSOD, no sign of crash dump.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Crash Dump & diagnositc help, please
So i am running windows 7 ultimate 64 bit, with 4 GB RAM. My Cpu is AMD Phenom II x 4 B50. Lately it seems my whole system is like, slowing down, and getting behind in tasks or something. But especially if trying to run multiple programs, while browsing the web, and doing other activities, then all...
BSOD Help and Support
Random PC crash, no BSOD dump
Hi There, I have a fairly new PC (approx 12months old) and recently it has been crashing at random times of the day. There is nothing in common with each crash i.e. I am doing different tasks at different times. Basically the PC just turns off and starts booting all over again. There is no BSOD...
BSOD Help and Support
keep getting BSOD in crash dump
hello every1 i keep getting this crash dump file in c:\windows\minidump\ and iam uploading it here for all 2 see and help me plz thanx richard
BSOD Help and Support
BSOD dump and crash
Additional information about the problem: BCCode: 124 BCP1: 00000000 BCP2: 8643C024 BCP3: 00000000 BCP4: 00000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1
BSOD Help and Support
BSOD, Crash Dump Analysis
Hello, For some time now, I have been having a lot of BSODs. Like up to 5 times a day. Sometimes it happens after a long time idling, sometimes when I stress the CPU. It can happen when I close my session, try to close the computer or restart it. I had an overclock on everything, but for the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:55.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App