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Windows 7: BSOD BCcode d1: causes computer crash

27 Nov 2013   #1
Golden87

Windows 7- 64 bit
 
 
BSOD BCcode d1: causes computer crash

I am not that computer savvy. My computer intermittently shuts down, giving me the follow message:

Can anyone help me with what to do?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000000000000C4
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800142562F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112713-36878-01.dmp
C:\Users\Karen\AppData\Local\Temp\WER-130120-0.sysdata.xml


My System SpecsSystem Spec
.
28 Nov 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
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 BSOD BCcode d1: causes computer crash




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