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Windows 7: BSOD Crash

27 Nov 2013   #1
mjshafer

Windows 7 Home Premium 32bit
 
 
BSOD Crash

Getting Blue Screen in Windows 7 Home Premium 32bit - Mainly browsing internet

Source
Windows

Summary
Shut down unexpectedly

Date
‎11/‎27/‎2013 5:25 PM

Status
Not reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 97AB7828
BCP3: AB3849C8
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1



My System SpecsSystem Spec
.
28 Nov 2013   #2
YoYo155

Windows 10
 
 

Welcome to SF mjshafer .

The bug checks are mostly coming from a video capture device driver.

Code:
Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 97ab7828, ab3849c8, 0}

Probably caused by : debutfilterx86.sys
Code:
ab384a4c 97ab61f0 8b3a0190 00000000 ab384a70 debutfilterx86+0x2828
ab384a5c 97ab55d7 8b3a0190 00000001 88145020 debutfilterx86+0x11f0
ab384a70 83236c1e 88145020 8b3a0190 86439564 debutfilterx86+0x5d7
ab384a88 83446506 83327afe ab384c30 00000000 nt!IofCallDriver+0x63
ab384b60 83425d1e 88144030 859fa838 85e84788 nt!IopParseDevice+0xee6
ab384bdc 83436147 00000000 ab384c30 00000040 nt!ObpLookupObjectName+0x4fa
ab384c38 8342cc25 01c7ec7c 859fa838 b29e3901 nt!ObOpenObjectByName+0x165
ab384cb4 834504a4 01c7ecd8 c0100080 01c7ec7c nt!IopCreateFile+0x673
ab384d00 8323d8c6 01c7ecd8 c0100080 01c7ec7c nt!NtCreateFile+0x34
ab384d00 775170f4 01c7ecd8 c0100080 01c7ec7c nt!KiSystemServicePostCall
01c7ece0 00000000 00000000 00000000 00000000 0x775170f4
Code:
lmvm debutfilterx86
start    end        module name
97ab5000 97abd000   debutfilterx86 T (no symbols)           
    Loaded symbol image file: debutfilterx86.sys
    Image path: \SystemRoot\system32\DRIVERS\debutfilterx86.sys
    Image name: debutfilterx86.sys
    Timestamp:        Tue Jul 31 06:31:20 2012
Please update the driver or completely uninstall and remove the associated hardware.


Since you mentioned it bug checks mostly with regards to internet activity
update your USB adapter and follow the tutorial on disabling the USB selective Suspend feature.
Code:
lmvm RTL8192su
Browse full module list
start    end        module name
9a12f000 9a1d8000   RTL8192su   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\RTL8192su.sys
    Image name: RTL8192su.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Nov 25 08:13:05 2010
Make sure you download the correct driver, labeled RTL8192su.
Description Version Update Time File Size LINK
Utility and Driver Auto Installation Program Win7=v1086.48.0809.2011 2012/4/19 29121k Choose a Server

Please use your Dell Service Tag and look for a BIOS update:
warning   Warning
Flashing the BIOS is a risky procedure. If you are uncomfortable
performing it yourself have a technician perform it for you.
Regardless, flashing is at your own risk.

Code:
BIOS Version A06 

BIOS Release Date 06/23/2008



The following driver weren't specifically mentioned on either of the three dump files
but the are grossly out dated to be ignored (in red are drivers dated prior to Windows 7 release).
Please update the drivers or remove if no current update is a available:

dvd43llh.sys Mon Feb 7 20:16:49 2005
DVD For Free by RIF
http://www.carrona.org/drivers/driver.php?id=dvd43llh.sys

Afc.sys Wed Feb 23 08:58:55 2005
Arcsoft(R) ASPI Shell (CD/DVD program)
http://www.carrona.org/drivers/driver.php?id=Afc.sys

MRESP50.SYS Sat Nov 19 10:13:16 2005
PCAUSA NDIS 5.0 SPR Protocol Driver
http://www.carrona.org/drivers/driver.php?id=MRESP50.SYS

Pcouffin.sys Tue Dec 5 16:39:53 2006
low level access layer for CD devices (A part of many different CD/DVD burning programs)
http://www.carrona.org/drivers/driver.php?id=Pcouffin.sys

PxHelp20.sys Thu Mar 13 03:57:44 2008
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHelp20.sys

adfs.SYS Thu Aug 14 17:57:15 2008
Adobe File System Driver
http://www.carrona.org/drivers/driver.php?id=adfs.SYS

net6im51.sys Thu Mar 19 20:36:47 2009
Citrix Secure Access Driver
http://www.carrona.org/drivers/driver.php?id=net6im51.sys

ntk_dtv.sys Tue Apr 21 05:57:05 2009
CyberLink NTIPPKernel Driver[br]Often comes preinstalled on systems.
http://www.carrona.org/drivers/driver.php?id=ntk_dtv.sys

e1e6232.sys Fri Jun 5 22:07:54 2009
Intel(R) 82566MM Gigabit Network Connection
http://www.carrona.org/drivers/driver.php?id=e1e6232.sys

Post back with the results .
My System SpecsSystem Spec
Reply

 BSOD Crash




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