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Windows 7: Laptop wont shut down, Problem event Blue screen

28 Nov 2013   #1
photoGT

Windows 7 Home Premium 64bit
 
 
Laptop wont shut down, Problem event Blue screen

Hi guys, my first post on your forum so please be patient. Also note my PC tech knowledge is very limited so please use "baby language" for now.

I have been experiencing shut down problems for the last month now. The strange thing is though it is only at night when I shut down. If I switch on in the morning and an hour later shut down, no problem. This is the error code I have managed to get of the PC.

I have no new programs installed and only external equip is a Samsung 500GB drive and a Canon Printer. Both however I have used for quite some time and never given problems.

Any help or advice will be appreciated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 7177

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80033BD040
BCP4: FFFFF8000463F510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112813-29359-01.dmp
C:\Users\Carl\AppData\Local\Temp\WER-73258-0.sysdata.xml

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My System SpecsSystem Spec
.
28 Nov 2013   #2
Brink

64-bit Windows 10 Pro
 
 

Hello PhotoGT, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.
My System SpecsSystem Spec
29 Nov 2013   #3
Glenda

windows 7 32bit
 
 
Fix blue screen error

I also faced this annoying problem 2 weeks ago. But i fixed it with the help of my friends's instructions, now my computer is running perfectly. So i would also like to share those tips with you. Here's the tips:

- Disconnect incompatible hardware
- Check and repair disk errors
- Perform System Clean-Up with Reginout
- Scan for Malicious Content
- Run System File Check Up

Hope it will also works for you. Good luck
My System SpecsSystem Spec
.

29 Nov 2013   #4
photoGT

Windows 7 Home Premium 64bit
 
 

Hi Glenda,

After a couple of hours, it worked! You deserve a medal! Thanks so much.
My System SpecsSystem Spec
02 Dec 2013   #5
Glenda

windows 7 32bit
 
 

Quote   Quote: Originally Posted by photoGT View Post
Hi Glenda,

After a couple of hours, it worked! You deserve a medal! Thanks so much.

Your welcome Dear. :-) Stay Happy
My System SpecsSystem Spec
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 Laptop wont shut down, Problem event Blue screen




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