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Laptop wont shut down, Problem event Blue screen
Hi guys, my first post on your forum so please be patient. Also note my PC tech knowledge is very limited so please use "baby language" for now.
I have been experiencing shut down problems for the last month now. The strange thing is though it is only at night when I shut down. If I switch on in the morning and an hour later shut down, no problem. This is the error code I have managed to get of the PC.
I have no new programs installed and only external equip is a Samsung 500GB drive and a Canon Printer. Both however I have used for quite some time and never given problems.
Any help or advice will be appreciated.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 7177
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80033BD040
BCP4: FFFFF8000463F510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\112813-29359-01.dmp
C:\Users\Carl\AppData\Local\Temp\WER-73258-0.sysdata.xml
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