Laptop wont shut down, Problem event Blue screen


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Laptop wont shut down, Problem event Blue screen


    Hi guys, my first post on your forum so please be patient. Also note my PC tech knowledge is very limited so please use "baby language" for now.

    I have been experiencing shut down problems for the last month now. The strange thing is though it is only at night when I shut down. If I switch on in the morning and an hour later shut down, no problem. This is the error code I have managed to get of the PC.

    I have no new programs installed and only external equip is a Samsung 500GB drive and a Canon Printer. Both however I have used for quite some time and never given problems.

    Any help or advice will be appreciated.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 7177

    Additional information about the problem:
    BCCode: 1000009f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA80033BD040
    BCP4: FFFFF8000463F510
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\112813-29359-01.dmp
    C:\Users\Carl\AppData\Local\Temp\WER-73258-0.sysdata.xml

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      My Computer


  2. Posts : 72,041
    64-bit Windows 11 Pro for Workstations
       #2

    Hello PhotoGT, and welcome to Seven Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help. :)
      My Computer


  3. Posts : 3
    windows 7 32bit
       #3

    Fix blue screen error


    I also faced this annoying problem 2 weeks ago. But i fixed it with the help of my friends's instructions, now my computer is running perfectly. So i would also like to share those tips with you. Here's the tips:

    - Disconnect incompatible hardware
    - Check and repair disk errors
    - Perform System Clean-Up with Reginout
    - Scan for Malicious Content
    - Run System File Check Up

    Hope it will also works for you. Good luck
      My Computer


  4. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Hi Glenda,

    After a couple of hours, it worked! You deserve a medal! Thanks so much.
      My Computer


  5. Posts : 3
    windows 7 32bit
       #5

    photoGT said:
    Hi Glenda,

    After a couple of hours, it worked! You deserve a medal! Thanks so much.

    Your welcome Dear. Stay Happy
      My Computer


 

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