Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD : Remote Desktop Control

29 Nov 2013   #1
dragon528

Windows 7 Ultimate x64
 
 
BSOD : Remote Desktop Control

My BSOD occur only during I'm working at home.
What application that running:
2 Remote Desktop Control
Anti virus (kaspersky)
Cisco Anyconnect (VPN)
Music Player
Firefox / Chrome

My PC is for gaming purpose, I clocked it and use all the time for gaming, never encounter BSOD before.
But when I started using Remote Desktop Control, I found that I keep getting BSOD. It very random, maybe 3 to 4 hour once.

My recent upgrade, SSD : Corsair F90


My System SpecsSystem Spec
.
29 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi dragon528.

According to the crash dump, the BSOD is influenced by Realtek High Definition Audio driver.
(c:\windows\system32\drivers\rtkvhd64.sys)
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff800032c8565, fffff880067e23e8, fffff880067e1c40}

*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
Probably caused by : HDAudBus.sys ( HDAudBus!operator new+26 )

Followup: MachineOwner
---------
And the driver is old enough.
Code:
fffff880`084f2000 fffff880`08776b80   RTKVHD64 T (no symbols)           
    Loaded symbol image file: RTKVHD64.sys
    Image path: RTKVHD64.sys
    Image name: RTKVHD64.sys
    Timestamp:        Tue Nov 30 14:33:19 2010 (4CF4BDD7)
    CheckSum:         0028E289
    ImageSize:        00284B80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update High Definition Audio Codecs form Realtek

Also, update Renesas Electronics USB 3.0 Host Controller Driver (c:\windows\system32\drivers\nusb3xhc.sys) from Station-Drivers - Renesas/Nec

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
30 Nov 2013   #3
dragon528

Windows 7 Ultimate x64
 
 

Ok thanks! I updated the particular driver. Let see what happen next.
My System SpecsSystem Spec
.

Reply

 BSOD : Remote Desktop Control




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Care to recommend a remote access method beside Remote Desktop?
I have a home network of 4 Win 7 computers which I leave running when I'm away from home to provide data to my website, among other things. In the past, I've been using Remote Desktop to access my home computers. It works very well, but it's always a challenge getting everything set up to work...
Network & Sharing
Remote features not working -remote desktop, WMC, iTunes remote, etc.
OS: Win8 64bit (My desktop is Win8, my laptop is Win7. We're dealing with the desktop here.) Where I am: university network, but these features seem to be working with my laptop. Things I've checked: allowing services through Windows Firewall (Bonjour, WMC services, etc.) Allowing remote...
Network & Sharing
Onscreen Control via Remote Desktop
Hello, I set up my Vista Home Premium machine to be used with Remote Desktop (via the hack) from my Win7 Machine (Ultimate). I am using my Vista machine as a home server and to stream movies to my TV. I wanted to set up the remote desktop to be able to control what I see on the TV from my Win7...
Network & Sharing
Which Solution: Remote Desktop? Virtual Desktop? Remote Terminal?
Hi guys, i have a question about remote connection, but i don't know exactly what kind of solution i'm looking for... i have a desktop with quad-cpu and much bigger memory, and i have another laptop which is old and slow. My thinking is to make a server on the desktop, so that the laptop...
Network & Sharing
Using Remote Desktop instead of Remote Assistance for remote helpdesk?
Hi I know there are other products out there, like vnc, ultravnc, teamviewer etc etc, but really nothing beats the sheer speed of remote desktop, it's like sitting in front of the actual computer. I also know about Remote Assistance built into Windows 7. I would like to use remote desktop...
Network & Sharing
How do I use Remote Desktop for direct control via LAN?
I have used Remote Desktop before, but all I ever did with it was use it to watch someone give me a demonstration on how to use a certain program (and it was on XP back then). But the situation I need it for now, is for installing programs on my fathers computer, who somewhat technically...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App