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Windows 7: Random BSOD, ran driver verifier now got 0x000000c9 BSOD

29 Nov 2013   #1
lordmwa

Windows 7 Ultimate x64
 
 
Random BSOD, ran driver verifier now got 0x000000c9 BSOD

Hi All

Have been following a number of threads to identify my issue. I can only assume that a driver is at fault as when i run verifier i have to start in safe mode. Attached is my mini dump, can anyone help me identify where the issue is?

Thanks a lot

Lordmwa

EDIT - Added the full lot of info from the diagnostic tool


My System SpecsSystem Spec
.
30 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi lordmwa.

It appears that you have driver verifier enabled. And the verifier detected the Logitech Camera driver, twice, in two crash dumps.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {6, 103, fffff98005bb4870, 0}

*** WARNING: Unable to verify timestamp for lv302a64.sys
*** ERROR: Module load completed but symbols could not be loaded for lv302a64.sys
Probably caused by : lv302a64.sys ( lv302a64+15e1 )

Followup: MachineOwner
---------
And the driver is old enough.
Code:
fffff880`06b6c000 fffff880`06b6e400   lv302a64 T (no symbols)           
    Loaded symbol image file: lv302a64.sys
    Image path: \SystemRoot\system32\DRIVERS\lv302a64.sys
    Image name: lv302a64.sys
    Timestamp:        Fri May 01 04:11:07 2009 (49FA2903)
    CheckSum:         0000515F
    ImageSize:        00002400
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
First, disable Driver Verifier. Then update the logitech drivers from Logitech Support - Downloads, Manuals, FAQs & More.

It is a Desktop PC, and magicISO is not a must for it. I would suggest you to uninstall it, at least upto when you find your computer is stable. mcdbus.sys causes system instabilities.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
01 Dec 2013   #3
lordmwa

Windows 7 Ultimate x64
 
 

Thanks, I was running diver verifier at the time but had turned it off to allow me to start again.

Unfortunately that Logitech driver is the most up to date avaliable for the QuickCam E2500 so not sure what to do there.

I have removed all the stuff from startup and have not yet had another crash but I shall report back if I do get one.

What should I do about the webcam?
My System SpecsSystem Spec
.

01 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If the cam continues to cause BSODs, better you dont use it, as there is no recent updates available over last 4 years.
My System SpecsSystem Spec
01 Dec 2013   #5
lordmwa

Windows 7 Ultimate x64
 
 

Ok Thanks, I will leave this thread open for a week or so but if no new info I will close. Thanks again
My System SpecsSystem Spec
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 Random BSOD, ran driver verifier now got 0x000000c9 BSOD




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