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Windows 7: BSOD: ntoskrnl.exe

30 Nov 2013   #1
KaizenTech

Windows 7 32 bit
 
 
BSOD: ntoskrnl.exe

I got this sudden BSOD. Need help. Thanks



A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

DRIVER_POWER_STATE_FAILURE

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000009f (0x0000000000000003, 0xfffffa80058dba00, 0xfffff80003d69518,
0xfffffa8007f502d0)

*** ntoskrnl.exe - Address 0xfffff800028de640 base at 0xfffff8000285e000 DateStamp
0x4ce7951a


My System SpecsSystem Spec
.
30 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
            Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa80058dba00 00000000 fffff8800ff6fb60-00000000    
           \Driver\ACPI    i8042prt!I8xPowerUpToD0Complete
            Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa800500e040 00000000 fffff880044e0e08-00000000 Success Error Cancel pending
           \Driver\i8042prt    kbdclass!KeyboardClassPowerComplete
            Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa800500ece0 00000000 00000000-00000000    pending
           \Driver\kbdclass
            Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8007e15210    

            Args: 00000000 00000000 00000000 00000000
How old the keyboard is? Can you replace it with another one, to observe if there is any difference or not?

Also update the network driver from http://www.realtek.com.tw/downloads/...&GetDown=false. Get the Win7 and WinServer 2008 R2 Auto Installation Program dated 2013/11/26.
My System SpecsSystem Spec
02 Dec 2013   #3
KaizenTech

Windows 7 32 bit
 
 

I forget how our keyboard is. But I'll it with a new one and I will update you then. I just wanna ask if, where did you get that code? Which part of the files thus that belongs to? Thanks.
My System SpecsSystem Spec
.

02 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by KaizenTech View Post
I forget how our keyboard is. But I'll it with a new one and I will update you then. I just wanna ask if, where did you get that code? Which part of the files thus that belongs to? Thanks.
In the crash dumps those you uploaded.
My System SpecsSystem Spec
Reply

 BSOD: ntoskrnl.exe




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