Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing Grooveshark in Google Chrome, "cdd.dll" mentioned.

30 Nov 2013   #1
kmplsv

Windows 7 Professional x64 w/ SP1
 
 
BSOD playing Grooveshark in Google Chrome, "cdd.dll" mentioned.

I was listening to music in Grooveshark in Chrome and the BSOD occured. There was a mention of "cdd.dll" but I couldn't get much more info other than that. I've attached my SF Diagnostic Tool file.


My System SpecsSystem Spec
.
01 Dec 2013   #2
YoYo155

Windows 10
 
 

Hi kmplsv .

No dump files are present in the zip file as well as no logs are present of such occurrences.
please manually check the minidump folder.
Code:
C:\Windows\minidump
If dump files are present in that folder copy them to the Desktop, zip and upload in your next post.

Make sure you have your PC configured to generate a minidump.


Stop using CCleaner for the duration of the debugging process as it deletes the minidump files!


Free up space in your C:\ partition and reset your page file:
Code:
Size    74.43 GB (79,919,312,896 bytes)
Free Space    8.95 GB (9,610,526,720 bytes)
Total Virtual Memory    12.5 GB
Page File Space    500 MB
Reset your Page File:

1. Start Menu> Run >type control.exe system
and press the Enter key.
A windows will open and on the Left hand side you will see Advanced system settings, click it.



2.
Next click on the Advanced tab and Settings which correspond to the Performance section;



3. Then the Advanced tab once more and click on the Change button;



4. Untick the checkbox next to Automatically manage paging file size for all drives;

Select No paging file and Click on the Set button;


5. Confirm all the windows.

6.
Restart the PC.

7. Reverse the procedure, by following steps 1-3, only this time select System managed size
and click the Set button;



8. Recheck the box next to Automatically manage paging file size for all drives
and exit the windows by clicking the OK button;



9. Confirm all of the remaining windows by click the OK button
and restart the PC once again to take affect.
My System SpecsSystem Spec
02 Dec 2013   #3
kmplsv

Windows 7 Professional x64 w/ SP1
 
 

Ok. I freed up as much space on my OS drive as I could and did the page file adjustments. I've attached the new file. Thank you for the help!
My System SpecsSystem Spec
.

02 Dec 2013   #4
YoYo155

Windows 10
 
 

Were those files generated after the changes requested?
They show the same specifications.
My System SpecsSystem Spec
02 Dec 2013   #5
kmplsv

Windows 7 Professional x64 w/ SP1
 
 

I didn't have a page file set because my main OS drive is an SSD and I have 12GB of RAM. Everything I've read recommends not having one at all. However, since apparently I need one to solve this issue, I just set a small page file for the drive (32MB initial size, 64MB max size). Is this sufficient? So since I didn't have this set before do I just have to wait until I get a BSOD again before I can generate all of the information necessary to troubleshoot the issue?
My System SpecsSystem Spec
03 Dec 2013   #6
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by kmplsv View Post
I didn't have a page file set because my main OS drive is an SSD and I have 12GB of RAM. Everything I've read recommends not having one at all. However, since apparently I need one to solve this issue, I just set a small page file for the drive (32MB initial size, 64MB max size). Is this sufficient? So since I didn't have this set before do I just have to wait until I get a BSOD again before I can generate all of the information necessary to troubleshoot the issue?
I know but 32MB is even worse, set it to at least 2GB.
Did you free some space in the C:\ partition?
Did you set the dump file to a minidump?
Yes we need the dumps files to have any sort of chance of figuring out what is going on.
My System SpecsSystem Spec
03 Dec 2013   #7
kmplsv

Windows 7 Professional x64 w/ SP1
 
 

All I have free on the poor little SSD is about 8GB of free space. I'll try to free up some more space but I have enough for the minidump. Yes, I set the dump file to minidump. What do I set to 2GB, the initial size or the maximum size? If initial is 2GB, what should I set max to?
My System SpecsSystem Spec
03 Dec 2013   #8
YoYo155

Windows 10
 
 

Sorry I should have been clearer, 1024 (1GB) - 2048 (2GB).
Even though I still recommend letting Windows handle it for you .
My System SpecsSystem Spec
04 Dec 2013   #9
kmplsv

Windows 7 Professional x64 w/ SP1
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Sorry I should have been clearer, 1024 (1GB) - 2048 (2GB).
Even though I still recommend letting Windows handle it for you .
I don't have enough free space to let Windows handle it on this drive. As I've said before, it is pretty foreign to run any page file on an SSD in my experience except (as I've learned) in troubleshooting instances such as this. I'm setting it to 1024 and 2048 respectively and I'll post the crashdump if it happens again. Thank you for the assistance.
My System SpecsSystem Spec
05 Dec 2013   #10
YoYo155

Windows 10
 
 

I understand, post back with the files .
My System SpecsSystem Spec
Reply

 BSOD playing Grooveshark in Google Chrome, "cdd.dll" mentioned.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How to permanently turn off "Install Google Chrome" prompt?
G'day, I recall seeing someone (Cluberti maybe?) posting the steps required to permanently turn off this prompt on the Google page? Can anyone recall what they were? Regards, Golden
Browsers & Mail
"Unable to access network" error with Google Chrome
For sometime now Google Chrome comes out with the "Unable to access network" error, it now appears more frequently. I have check windows fire wall and all seems OK, I have even removed Chrome and re-instated it with no effect. I tried to go to Firebox.com | Not For Everyone. and Chrome was unable...
Browsers & Mail
Multiple "kzhztufvoy.exe*32" google Chrome running & causing high CPU
Multiple "kzhztufvoy.exe*32" Google Chrome running & causing high CPU. 1. Ran a virus/malware check and came back with nothing 2. Uninstalled Chrome with same results 3. Looked for "kzhztufvoy.exe*32" in system 32 directory but no file found. Any ideas?
General Discussion
Google "More" and "Search Tools" buttons no longer working...
Sometime over the last few weeks Google's "More" drop-down and its "Search Tools" menu items have quit working in IE10. The other buttons that let you select web, images, shopping, etc. still work properly. The "More" and "Search Tools" buttons get focus when the mouse is over them and they...
Browsers & Mail
BSOD playing Aion, "REFERENCE BY POINTER" and "IRQL NOT LESS OR EQUAL"
Hello, i've been having this problem for a week now, tried to fix it but no luck what so ever. So i got tired and i am looking for your assistance on this matter. Every time I play Aion online, in about 10-30mins i get a blue screen saying "REFERENCE BY POINTER" or "IRQL NOT LESS OR EQUAL", tried...
BSOD Help and Support
Starting "google chrome" without an 'exe' extension?
my computers at school are running internet explorer 8, as they are running windows XP It is horrifically slow Last semester i was using portable apps to launch chrome, but now they have blocked our access to use exe files? Is there any way to get Google chrome or any other internet...
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App