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Windows 7: BSOD randomly, except when playing games.

30 Nov 2013   #1
alfonzopedric

Windows 7 ultimate x64
 
 
BSOD randomly, except when playing games.

BSOD when doing absolutly nothing at all.
Have never crashed while playing full screen video games..
i have attached a SF Diagnostic tool archive, hope it helps.
No malware, no virus.
Sry my english


My System SpecsSystem Spec
.
01 Dec 2013   #2
YoYo155

Windows 10
 
 

Welcome to SF Alfonzo .

No dump files are present in the file uploaded. Please manually check the minidump folder,
Code:
C:\Windows\minidump
If dump files are present in that folder copy them to the Desktop, zip and upload in your next post.

The single logged bug check wasn't very recently.
Code:
Event[24646]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2013-10-02T17:29:15.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Ferviente-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000101 (0x0000000000000031, 0x0000000000000000, 0xfffff88002f64180, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 100213-25318-01.
A 0x101 bug check code, unfortunately, doesn't contain enough
information in the minidump file be analyzed fully.
Please upload the Kernel dump file using Dropbox or Skydrive, the file is located in the Windows directory
and is usually a few hundred Megabytes in size.
Code:
C:\Windows\MEMORY.dmp
My System SpecsSystem Spec
03 Dec 2013   #3
alfonzopedric

Windows 7 ultimate x64
 
 

There are no files in the minidump folder, there does not existe a file called MEMORY.dmp in this location
C:\Windows\Memory.dmp

What i found is this:
C:\Windows\LiveKernelReports\WATCHDOG\WD-20131120-0046.dmp (544kb)
My System SpecsSystem Spec
.

03 Dec 2013   #4
YoYo155

Windows 10
 
 

Did you double check the Windows directory, for a file called "MEMORY.dmp"?
It not the ideal situation, but yes please upload the 544kb watchdog dump.
My System SpecsSystem Spec
03 Dec 2013   #5
alfonzopedric

Windows 7 ultimate x64
 
 

Yes, doble checked. Even i did unhide files and folders.

Am uploading

WD-20131105-0451 5/11/2013
WD-20131120-0037 20/11/2013 0:37am
WD-20131120-0046 20/11/2013 0:46 am

hope it helps us
My System SpecsSystem Spec
03 Dec 2013   #6
YoYo155

Windows 10
 
 

Hi thanks for the files .

I would like you to check if Windows is properly configured to generate a dump file.


Also, stop using Ccleaner (for the duration of the troubleshooting process) as it deletes the dumps,
which we need .


Now the three dumps uploaded are 0x117 (which is why the were placed in that directory).
0x117 is very similar to 0x116, you might have came across the term a TDR (Timeout Detection & Recovery),
its not a real crash in the sense that something wrong occurred in the Kernel.
Quote   Quote: Originally Posted by TVeblen View Post
"Display driver xxxxx stopped responding and was recovered"

Timeout Detection & Recovery (TDR) = "Display Driver Stopped Responding and was Recovered" is a useful feature that started in Vista and is also in W7 that allows the OS to try and recover from a video timeout so that the system does not crash to a bluescreen. Symptoms included a screen flash with the TDR message appearing one or more times or the screen blinking out to black. If the system cannot recover it will crash (Stop Error 116 typical). The issue is that the video card is not responding as expected.
.
.
.
.
There are numerous reports of hardware solutions to TDR's. The most common are:

  • Poor Cooling
  • Problems with the power supply
  • Overclocking Issues
  • Bad System memory or incorrect memory timings
  • Defective PC Components
  • More details HERE, please read.




Please roll-back the GPU driver to a known stable release:

Quote   Quote: Originally Posted by Arc View Post
Install the 314.22 WHQL only.

  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


What is the make, model and age of your PSU?
Fill out this form and post back the result:
Good practice, open up the case and re-seat all types of connection.
  • SATA Cables (HDD/SSD/ODD).
  • SATA-Power.
  • Motherboard 24-pin.
  • Motherboard 4/8-pin (CPU).
  • Re-seat the RAM.
  • Re-seat the GPU.

Testing the RAM:

Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
When done with the testing procedure take a picture and upload it here.

Test for thermals and stability:
  • Download HWinfo and post a Screenshot of the sensors window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
    • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).
Let us know the results .
My System SpecsSystem Spec
04 Dec 2013   #7
alfonzopedric

Windows 7 ultimate x64
 
 

Kernel dump configured.
Stoped using Ccleaner
Rolled back nvidia to Download 314.22 WHQL
Power Supply Calculator in attachment
Ram diagnose: i did 7 passes and got 0 errors, took about 15 hours.


PSU model, age: Pending
Re-seat: Pending

Question: Do i have to run the Prime95 at the same time that Furmark?, that seems dangerous.
My System SpecsSystem Spec
04 Dec 2013   #8
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by alfonzopedric View Post
Kernel dump configured.
Stoped using Ccleaner
Rolled back nvidia to Download 314.22 WHQL
Power Supply Calculator in attachment
Ram diagnose: i did 7 passes and got 0 errors, took about 15 hours.

Question: Do i have to run the Prime95 at the same time that Furmark?, that seems dangerous.
Good work .

And the answer is no, you don't have to run simultaneously .
My System SpecsSystem Spec
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