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Windows 7: random BSOD: BCP1: 0000000000000008

30 Nov 2013   #1
shadow999999

windows 7 home premium 64 bit
 
 
random BSOD: BCP1: 0000000000000008

I have check other forums of this type of BSOD and found that it has to do with "athrx.sys Extensible Wireless LAN device driver from Atheros Communications, Inc" of which i have a desktop with no wireless at all, no wirless adapters...nothing only wired, so i have no idea how im possibly gettting this error of a driver that i do not even have. Although i did see that the BCP4 was different on my end then this posts: Random BSOD BCP1 0000000000000008

alhough im sure that does not make much difference of the errors, i.e. i think it means its just in a different location not a different error intirely, so im am highly confused.

All info i could find possible to grab of my OS and of the BSOD;
OS: System Information Report

General
Operating System Microsoft Windows 7 Home Premium
Central Processor Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
User Name User
Graphics
Video Adapter NVIDIA GeForce GTX 650
Video Memory 0 Byte
Screen Resolution 1920 x 1080
Storage
Total Memory 7.94 GB
Free Memory 5.56 GB
Total Hard disk 931.41 GB
Free Hard disk 643.64 GB
I/O
Mouse HID-compliant mouse
Keyboard USB Input Device
Computer System
Computer Name USER-PC
User Name User
Organization N/A
Operating System
OS Name Microsoft Windows 7 Home Premium
OS Version 6.1.7601
Service Pack 1.0
Product ID 00359-OEM-8704196-86804
System Up Time 1/12/2013 11:31:58 AM
Internet Explorer Version 9.11.9600.16428
Microsoft DirectX Version 4.09.00.0904
OpenGL Version 6.1.7600.16385 (win7_rtm.090713-1255)
Registry
Maximum Size 2048 MB
Current Size 100 MB
Status OK
Central Processor
CPU Name Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
Code Name N/A
Manufacturer GenuineIntel
Current Clock Speed 3300 Mhz
Max Clock Speed 3300 Mhz
Voltage 0.9V
External Clock 100 Mhz
Serial Number BFEBFBFF000306A9
CPU ID Intel64 Family 6 Model 58 Stepping 9
Socket Designation Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
CPU Internal L1 64 KB
CPU Internal L2 512 KB
CPU Internal L3 3072 KB
Motherboard
Model B75M-D2V
Manufacturer Gigabyte Technology Co., Ltd.
Serial Number To be filled by O.E.M.
BIOS Name BIOS Date: 10/26/12 16:46:52 Ver: 04.06.05
BIOS Vendor American Megatrends Inc.
SMBIOS Version F3
BIOS Date 26/10/2012
BIOS Features
PCI is supported Yes
BIOS is Upgradable (Flash) Yes
BIOS shadowing is allowed Yes
Boot from CD is supported Yes
Selectable Boot is supported Yes
BIOS ROM is socketed Yes
EDD (Enhanced Disk Drive) Specification is supported Yes
Int 13h - 5.25 /1.2MB Floppy Services are supported Yes
Int 13h - 3.5 / 720 KB Floppy Services are supported Yes
Int 13h - 3.5 / 2.88 MB Floppy Services are supported Yes
Int 5h, Print Screen Service is supported Yes
Int 9h, 8042 Keyboard services are supported Yes
Int 14h, Serial Services are supported Yes
Int 17h, printer services are supported Yes
ACPI supported Yes
USB Legacy is supported Yes
Memory Resource
Total Memory 7.94 GB
Used Memory 2.38 GB
Free Memory 5.57 GB
Memory Usage 29%
Physical Memory
Memory Bank BANK 0
Description Physical Memory 1
Device Locator ChannelA-DIMM0
Capacity 8.00 GB
Speed 1600 Mhz
Manufacturer Kingston
Data Width 64 bit
Memory Type Unknown
Form Factor DIMM
Disk Drives
Name WDC WD10EZEX-00KUWA0 ATA Device
Media Type Fixed hard disk media
Capability 931.51 GB
Interface Type IDE
Partitions 2
Total Cylinders 121601
Total Heads 255
Total Sectors 1953520065
Total Tracks 31008255
Tracks Per Cylinder 255
Bytes Per Sector 512
Sectors Per Track 63
S.M.A.R.T Support Yes
Current Temperature 0C (32F)
CD-ROM Drive
Name TSSTcorp CDDVDW SH-224DB ATA Device
Drive D:
Transfer Rate -1
Status OK
IDE Controller
Name Intel(R) 7 Series/C216 Chipset Family 4 port Serial ATA Storage Controller - 1E00
Manufacturer Intel
Status OK
IDE Controller
Name Intel(R) 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller - 1E08
Manufacturer Intel
Status OK
IDE Controller
Name ATA Channel 0
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
IDE Controller
Name ATA Channel 1
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
IDE Controller
Name ATA Channel 0
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
IDE Controller
Name ATA Channel 1
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
Video Adapter
Name NVIDIA GeForce GTX 650
Video Processor GeForce GTX 650
Manufacturer NVIDIA
Video Architecture VGA
DAC Type Integrated RAMDAC
Memory Size 0 Byte
Memory Type Unknown
Video Mode 1920 x 1080 x 4294967296 colors
Current Refresh Rate 50 Hz
Driver Version 9.18.13.3182
Driver Date 11/11/2013
Monitor
Name Generic PnP Monitor
Screen Height 1080
Screen Width 1920
Status OK
Local Area Connection
Product Name Realtek PCIe GBE Family Controller
Service Name RTL8167
Manufacturer Realtek
MAC Address 94E:80:2D:59:E3
Sound Device
Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK
Mouse
Name HID-compliant mouse
Manufacturer Microsoft
Buttons 0
Status OK
Keyboard
Name USB Input Device
Description Enhanced (101- or 102-key)
Function Keys 12
Status OK
USB Controller
Product Name Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Manufacturer Intel
Protocol Supported Universal Serial Bus
Status OK
USB Controller
Product Name Intel(R) USB 3.0 eXtensible Host Controller
Manufacturer Intel(R) Corporation
Protocol Supported Universal Serial Bus
Status OK
USB Controller
Product Name Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Manufacturer Intel
Protocol Supported Universal Serial Bus
Status OK

BSOD: Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001625A1D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120113-32214-01.dmp
C:\Users\User\AppData\Local\Temp\WER-60668-0.sysdata.xml

Dump File: MEMORY.DMP
Crash Time: 1/12/2013 11:31:35 AM
Bug Check String: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check COde: 0x000000d1
parameter 1:00000000`00000008
parameter 2:00000000`00000002
parameter 3:00000000`00000000
parameter 4:fffff880`01625a1d
processor: x64
Full Path: C:/windows/MEMORY.DMP
processors count: 4
Major version: 15
Minor Version: 7601
Dump File Time: 1/12/2013 11:32:27 AM

An attached file of more info using SF_Diagnostics_tools.exe has been added.
Sorry if there is already a thred like this.
find the acsidental smily?


My System SpecsSystem Spec
.
01 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It appears that Orbit Malware Fighter is causing issues there.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {8, 2, 0, fffff88001625a1d}

*** WARNING: Unable to verify timestamp for UrlFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )

Followup: MachineOwner
---------
Uninstall it, at least as a test.

Let us know the results.

As you havent supplied all the necessary data, it was not possible to suggest anything more here. If the issues are occurring again, make it sure that you upload your MSINFO32.nfo file alongwith the other files.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
02 Dec 2013   #3
shadow999999

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
It appears that Orbit Malware Fighter is causing issues there.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {8, 2, 0, fffff88001625a1d}

*** WARNING: Unable to verify timestamp for UrlFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )

Followup: MachineOwner
---------
Uninstall it, at least as a test.

Let us know the results.

As you havent supplied all the necessary data, it was not possible to suggest anything more here. If the issues are occurring again, make it sure that you upload your MSINFO32.nfo file alongwith the other files.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
TEST 1: i'v left all programs as they where to see if this was a 1 time thing but it happened again out of the blue ( not intentional pun ) and the file is attached that was sudgested before so there should be enough information now (hopefully). As of test 2 i will disable IObit mailware fighter from here on, if there is a blue screen i will report it if it is the same code otherwise i will wait a week (2 days) and if there is no bsod's with the same code this will be marked as solved, any other bsod's with different codes (first code only) will be placed in a new post, hopefully i get no more bsod's afterwards but i also hope it isnt IObit mailware fighter as it is quite good. I will take note, if the bsod dosent happen again within the week, that i will try to notify IObit of this trouble.

p.s. if it happenes again,after test 2 is compleate, i will do the same as above but test 3 will be IObit mailwarefighter being uninstalled (only problem is that can realease viruses ,that where contained by IObit Mailware Fighter, so my other protections may not catch putting my OS at higher risk ).

So now...we wait...

EDIT!: majour threat realised (took me a while to see this) by norton on IObit Mailware Fighters .tmp storage, there where 2 of
W32.Virut.W's (http://www.symantec.com/security_response/writeup.jsp?docid=2007-092718-3700-99&vid=37816&product=Norton%20360%20Premier%20Edition&version=21.1.0.18&plang=sym:EN&layouttype=ESD& buildname=Retail&heartbeatID=492FBF94-441C-4DF5-9845-2AF3D426E1E5&env=prod&vendorid=&plid=69&plgid=4&skup=21223126&skum=21297746&skuf=21222958&endpointid ={492FBF94-441C-4DF5-9845-2AF3D426E1E5}&partnerid=&lic_type=16&lic_attr=21156882&psn=CPV6WQ2TVJ7J&osvers=6.1&oslocale=iso:AUS& oslang=iso:ENG&os=windows)

detected on

1: 24/10/2013 6:46:32 PM
2: 24/10/2013 6:49:26 PM


They have both been automatically removed



REMOVAL OF IObit Mailware Fighter: downgraded to 2 days for test 2, if another virus is detected in IObit Mailware Fighter within the time of now and the next day it will imedietly be removed from all OS's within my possesion that have this progam installed IF none have been detected IObit Mailware Fighter will be kept disabled for a week then it will be activated for a week to test if any viruses come from it, (this was not needed as the problem was found) if even one is detected IObit Mailware Fighter will be removed, if none it will stay disabled for 3 months. A full scan using norton 360 is currently being run then Advanced system care will run a scan.


This means I cannot be as thorough with IObit Mailware Fighter due to protection issues.



To those reading this that currently have IObit Mailware Fighter i suggest you scan it using another virus protection ASAP.
My System SpecsSystem Spec
.

09 Dec 2013   #4
shadow999999

windows 7 home premium 64 bit
 
 

heres a report of what happened during the week of deactivation:
REPORT:
FULL scan (2/12/2013 10:00 PM [finnished at]) reported no viruses even know norton did a full scan, will do one tommorow again but IObit Mailware Fighter will stay dissabled for the week.

POWER scan:
([started] 3/12/2013 10:15)
started the norton power eraser to deep scan my OS, no viruses found 3 suspected: magiclauncher 1.2.3.exe, packman.exe and frapsvid.dll
all removed except magic launcher as it is trusted by me (iv used it for nearly a year now and nothing bad from it)

(4/12/2013 2:03 PM) second deactivation day, no blue screens or anything bad

(8/12/2013 10:51) no bluescreens or errors sins 1st deactivation!

(10/12/2013 2:03) last deactivatoin day

the entire week the program was deactivated there was no more problems after it was disabled theirfore this is solved!

thanks for the help! now just gotta figure out why my games minimise at random times...
My System SpecsSystem Spec
09 Dec 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You should uninstall that program, not to disable only. Disabling will keep the filters and drivers present in the system.

For the gaming issue, people in Gaming - Windows 7 Help Forums may have some good idea.
My System SpecsSystem Spec
12 Dec 2013   #6
shadow999999

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
You should uninstall that program, not to disable only. Disabling will keep the filters and drivers present in the system.

For the gaming issue, people in Gaming - Windows 7 Help Forums may have some good idea.
ill do that after the problem is solved on IObit forums, otherwise ill have no way of getting more logs if needed.

also i forgot to thank you for your assistance!
My System SpecsSystem Spec
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