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Windows 7: Random BSOD problems in the past 2 days. Random errors at random times

03 Dec 2013   #1
JacobT

Windows 7 Home Premium 64 bit
 
 
Random BSOD problems in the past 2 days. Random errors at random times

Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty of air flow. I installed a Cool Mater Hyper Plus 212 heatsink. I followed the instructions, and looked at a few installation videos on my phone just to be sure. I'm pretty positive everything was done correctly including the thermal paste as my system has not gone over 45C while gaming even playing games on Ultra settings.

I got one BSOD late last night, after about 6 hours of it being on but no other problems after that. Today however I have been having BSOD issues the entire time at random times from just 5 minutes up to 2 and a half hours between BSODs. They have ranged from: NTSF_FILE_SYSTEM, PAGE_FAULT_IN_NONPAGED_AREA, KMODE_EXCEPTION_NOT_HANDLED, and SYSTEM_SERVICE_EXCEPTION

I have researched the errors on google all day and tried fixes for each one such as running memory diagnostic tool, deleting the old page info from memory and creating a new one, deleted all of my video drivers and reinstalled them, and I've even opened my case to make sure all my memory and cards are plugged in all the way.

These are the errors that BlueScreenView gave me:

120313-25490-01.dmp 12/3/2013 11:01:36 AM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff87f`f903edfb 00000000`00000008 fffff87f`f903edfb 00000000`00000005 fltmgr.sys fltmgr.sys+4aae x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120313-25490-01.dmp 4 15 7601 276,256 12/3/2013 11:03:15 AM

120313-14601-01.dmp 12/3/2013 3:20:13 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`13dc50b0 fffff880`0a3f4800 00000000`00000000 dxgmms1.sys dxgmms1.sys+100b0 x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120313-14601-01.dmp 4 15 7601 276,256 12/3/2013 3:21:31 PM

120313-22557-01.dmp 12/3/2013 4:04:04 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+75b90 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75b90 C:\Windows\Minidump\120313-22557-01.dmp 4 15 7601 276,256 12/3/2013 4:05:37 PM

120313-24679-01.dmp 12/3/2013 9:36:13 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff7ff`fb110030 00000000`00000000 fffff800`031d2ef1 00000000`00000002 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120313-24679-01.dmp 4 15 7601 276,200 12/3/2013 9:37:49 PM

120313-22760-01.dmp 12/3/2013 9:41:25 PM NTFS_FILE_SYSTEM 0x00000024 00000000`001904fb fffff880`0319f758 fffff880`0319efb0 fffff800`02e6df96 Ntfs.sys Ntfs.sys+4688 x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120313-22760-01.dmp 4 15 7601 276,200 12/3/2013 9:42:54 PM



I have also created a compressed file using the SF tool this forum suggested and will be attaching it to this post. Any help would be appreciated as i am now completely stumped on how to fix the problem.


My System SpecsSystem Spec
.
06 Dec 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the Forum.

Please remove the software:
Code:
Start Menu\Programs\Advanced SystemCare 7	Public:Start Menu\Programs\Advanced SystemCare 7	Public
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Quote:
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence. If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner - PC Optimization and Cleaning - Free Download but make sure you back up the registry before making letting ccleaner delete anything. 10 Tips on How to Properly Maintain Your Computer
Code:
Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
Start Menu\Programs\McAfee Online Backup	Public:Start Menu\Programs\McAfee Online Backup	Public
McAfee is a known cause to BSOD's. Please remove it and use Microsoft Security Essentials it is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run Disk Check on your Hard Drive(s): Disk Check

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software:
CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums

Run a Hard Drive test: SeaTools for DOS and Windows - How to Use

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Check for heating issues using Speccy or HWmonitor:
HWMonitor
Speccy

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff87ff903edfb, 8, fffff87ff903edfb, 5}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+43801 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff87ff903edfb, memory referenced.
Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
Arg3: fffff87ff903edfb, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030fd100
GetUlongFromAddress: unable to read from fffff800030fd1c0
 fffff87ff903edfb Nonpaged pool

FAULTING_IP: 
+0
fffff87f`f903edfb ??              ???

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  LiveUpdate.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88006047400 -- (.trap 0xfffff88006047400)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa800b719990 rbx=0000000000000000 rcx=fffffa800ce83481
rdx=fffffa800b719991 rsi=0000000000000000 rdi=0000000000000000
rip=fffff87ff903edfb rsp=fffff88006047590 rbp=fffff880060475e0
 r8=fffffa800b719990  r9=ffffffffffffffff r10=fffff880010596c0
r11=fffffa800ce83480 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng zr na po nc
fffff87f`f903edfb ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002f425b3 to fffff80002ec5bc0

FAILED_INSTRUCTION_ADDRESS: 
+0
fffff87f`f903edfb ??              ???

STACK_TEXT:  
fffff880`06047298 fffff800`02f425b3 : 00000000`00000050 fffff87f`f903edfb 00000000`00000008 fffff880`06047400 : nt!KeBugCheckEx
fffff880`060472a0 fffff800`02ec3cee : 00000000`00000008 fffff87f`f903edfb fffffa80`08475500 fffffa80`078361a0 : nt! ?? ::FNODOBFM::`string'+0x43801
fffff880`06047400 fffff87f`f903edfb : fffffa80`078361a0 fffffa80`08475700 fffffa80`0829abb0 fffffa80`0829add0 : nt!KiPageFault+0x16e
fffff880`06047590 fffffa80`078361a0 : fffffa80`08475700 fffffa80`0829abb0 fffffa80`0829add0 fffffa80`0c3e4cb8 : 0xfffff87f`f903edfb
fffff880`06047598 fffffa80`08475700 : fffffa80`0829abb0 fffffa80`0829add0 fffffa80`0c3e4cb8 fffffa80`0c3e48d0 : 0xfffffa80`078361a0
fffff880`060475a0 fffffa80`0829abb0 : fffffa80`0829add0 fffffa80`0c3e4cb8 fffffa80`0c3e48d0 fffffa80`0c4f6e80 : 0xfffffa80`08475700
fffff880`060475a8 fffffa80`0829add0 : fffffa80`0c3e4cb8 fffffa80`0c3e48d0 fffffa80`0c4f6e80 fffffa80`0797c8f0 : 0xfffffa80`0829abb0
fffff880`060475b0 fffffa80`0c3e4cb8 : fffffa80`0c3e48d0 fffffa80`0c4f6e80 fffffa80`0797c8f0 fffffa80`09136010 : 0xfffffa80`0829add0
fffff880`060475b8 fffffa80`0c3e48d0 : fffffa80`0c4f6e80 fffffa80`0797c8f0 fffffa80`09136010 00000000`00000000 : 0xfffffa80`0c3e4cb8
fffff880`060475c0 fffffa80`0c4f6e80 : fffffa80`0797c8f0 fffffa80`09136010 00000000`00000000 fffff880`06040001 : 0xfffffa80`0c3e48d0
fffff880`060475c8 fffffa80`0797c8f0 : fffffa80`09136010 00000000`00000000 fffff880`06040001 fffff880`010409aa : 0xfffffa80`0c4f6e80
fffff880`060475d0 fffffa80`09136010 : 00000000`00000000 fffff880`06040001 fffff880`010409aa 00000000`00000000 : 0xfffffa80`0797c8f0
fffff880`060475d8 00000000`00000000 : fffff880`06040001 fffff880`010409aa 00000000`00000000 fffffa80`0c3e4cb8 : 0xfffffa80`09136010


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+43801
fffff800`02f425b3 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+43801

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  521ea035

FAILURE_BUCKET_ID:  X64_0x50_BAD_IP_nt!_??_::FNODOBFM::_string_+43801

BUCKET_ID:  X64_0x50_BAD_IP_nt!_??_::FNODOBFM::_string_+43801

Followup: MachineOwner
---------
If this does not provide stability. Test RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
06 Dec 2013   #3
JacobT

Windows 7 Home Premium 64 bit
 
 

Thanks for the reply. I have used Revo to uninstall both advanced system care and mcafee. I ran disk check on my hard drive from the CMD and it reported back no errors. I do not have a blank CD or USB with me right now to use the ISO for memtest86, but I did the windows memory diagnostic (7 passes) and it reported no issues found. I know There are sometimes conflicting reports between WMD and memtest so i will have to try that some point soon. There is a problem with testing the RAM sticks one by one. With the new heatsink I installed, and the way my motherboard is laid out the heat sink is over top of 2 of the RAM sticks. Not touching them, but only about an inch and a half or so of space. The only way to get to them is to uninstall the heat sink which I would need to remove the motherboard from the case to do.

If i take out the mother board, remove the heatsink, and place the motherboard back in the case with no cooling system on top of it would it stay cool enough to test the RAM one by one without causing damage? Also, would you recommend that I reformat and install a fresh copy of windows 7 in case the advance system care did damage or remove files?
My System SpecsSystem Spec
.

06 Dec 2013   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Never, under any circumstances, even turn your computer on without a fan and heatsink attached. With an 1 or 1.5" space, you may be able to get the stick out. You can also run tour board outside the case if it needs it. I have one running on a cardboard ( no conductive) box right now. Run the test with both sticks in and see if you get errors. Run it for 8 passes or overnight, which most people do because it will take it several hours to run 8 passes. Also, there are 2 similar tests. memtest86 and memtest86+. Be sure to use the 86+ version. It is much better.
My System SpecsSystem Spec
07 Dec 2013   #5
JacobT

Windows 7 Home Premium 64 bit
 
 

My computer became more stable after deleting those programs, but I am unable to run Memtest86+ for some reason. I got a blank rewrite able CD, downloaded the ISO, extracted it, and then burned it to the CD. It did not boot from CD so i restarted, entered BIOS, and made sure my cd drive was first priorty. Still would not boot memtest. I found an old USB drive and formatted it and installed the memtest USB install on it, went back into BIOS and made USB first boot priority and It still did not boot. It simply just jumps straight to starting windows.

I'm attaching another SF file of the errors over the past 2 days of looking at everything.
My System SpecsSystem Spec
07 Dec 2013   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Go to Memtest86+ - Advanced Memory Diagnostic Tool and look at the 2nd group down, memtest86+ V 4.20, go to the 5th one down and download the auto installer for USB key. download that. Insert your usb key and note the drive letter. Run the downloaded file by selecting the usb key drive letter and checking the format usb box. It will install it onto the usb drive. Boot from the drive and run it for 8 passes. It will take several hours, so run it overnight or until you get an error. to stop just press ecape on the keyboard and you will reboot into windows.
My System SpecsSystem Spec
07 Dec 2013   #7
JacobT

Windows 7 Home Premium 64 bit
 
 

I did that. That's what i said in the last post. Neither the CD with the ISO or my formatted USB with memtest are booting.
My System SpecsSystem Spec
07 Dec 2013   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I'm not sure what to tell you. I've never had a computer that won't boot from it if done right. With the pre configured USB installer it will install it to the USB drive. With the ISO file, just double click it and try windows disk image burner. Maybe there is something in this tutorial(RAM - Test with Memtest86+) that will help. But, for the CD, the iso has to be burned to the CD not copied. Windows disk image burner will do that or many of the disk image burners.
My System SpecsSystem Spec
08 Dec 2013   #9
JacobT

Windows 7 Home Premium 64 bit
 
 

I was finally able to get memtest86+ to run using a different USB. Not sure what was wrong with the other one. I let it run for 12 hours straight and it listed no errors with all 4 sticks of RAM still installed. I also checked my BIOS version and compared it the manufacturer. The last BIOS update for my motherboard was a 2010 version and my version of BIOS is labeled as the 2010 version so that is not the problem either. Since it's not RAM, my hard drive, video card drivers, or my BIOS I'm not sure what's causing the BSODs. I have just reformatted with a fresh install of Windows 7 and hoping that it will run fine now. We'll see what happens.
My System SpecsSystem Spec
08 Dec 2013   #10
JacobT

Windows 7 Home Premium 64 bit
 
 

Reformatting did not work to fix the issue. 3 BSOD crashes already. Attaching the newest crashes to this post.
My System SpecsSystem Spec
Reply

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