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Windows 7: BSOD on shutting down

04 Dec 2013   #1
Martin51

Seven 64 bits
 
 
BSOD on shutting down

Hello,

I have recently made a clean install of windows 7 64 bits with all most up to date drivers, and I now get a strange BSOD on shutting down:

IRQL_NOT_LESS_OR_EQUAL.

When I shut down the computer, everything seems normal except that the screen turns on again with this BSOD and I have to use the power button in order to turn the computer completely off.

Any idea?

Thank you!!


My System SpecsSystem Spec
.
04 Dec 2013   #2
Martin51

Seven 64 bits
 
 

up
My System SpecsSystem Spec
05 Dec 2013   #3
Martin51

Seven 64 bits
 
 

At first I thought it was because of the JMICRON driver so I disabled the controler within the bios.

It could be related to ESET ?
My System SpecsSystem Spec
.

05 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup program before you upload another zip.
My System SpecsSystem Spec
05 Dec 2013   #5
Martin51

Seven 64 bits
 
 

Arc, thank you for helping me

Unfortunately no minidump is created.

This blue screen appears only after shutting down the computer. In fact the computer turns off normaly, the screen goes to sleep mode, then the hard drives stop. But fan stays on and the screen turns on again with this message.

At this point, if I press the shut down button the computer will stop.

If I press the restart button, then something srange happens: I see the Asus picture (the one from the startup) but for a very long time and all the disks are kind of starting (making noise) ONE BY ONE (I have 6 of them) which takes 30 seconds and then the computer will turn on.
My System SpecsSystem Spec
05 Dec 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

What happens if you disable hibernate?
Hibernate - Enable or Disable
My System SpecsSystem Spec
05 Dec 2013   #7
Martin51

Seven 64 bits
 
 

This feature is already off. I also turned off the 'allow wake timers' but still the same
My System SpecsSystem Spec
05 Dec 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Run SFC /SCANNOW Command - System File Checker

If SFC does not find any system violation, better you opt for a Repair Install.
My System SpecsSystem Spec
12 Dec 2013   #9
Martin51

Seven 64 bits
 
 

Hello, I finally found what the problem was.

Intel RST RAID Driver version 12.​8.​0.​1016 , which is the latest.

By installing an older version, the problem is solved.

This issue is discussed here: RE: Intel(R) RST/RSTe Drivers (actual: v12.8.6.1000/v3.8.1.1006 WHQL) - 11
My System SpecsSystem Spec
12 Dec 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Very good!

Intel RST is always problematic. I would suggest you to use the system native msahci.sys, if the issue comes back at any point of time.
My System SpecsSystem Spec
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