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Windows 7: BSOD occurs randomly, stop error 0x000000c5

04 Dec 2013   #1
j2dafa

Windows 7 Home Premium/Professional 64bit
 
 
BSOD occurs randomly, stop error 0x000000c5

This has been occurring frequently and I'm not sure what is causing it. Sometimes I'll just leave the computer on and when I return it'll have restarted with a popup saying that a BSOD error has occurred.

The computer was running for a while without power to the graphics card (and it would always have a pop up from Nivea control panel saying something like advanced features for graphics card disabled.) So I've installed a new PSU for it and made sure everything was plugged in properly. I've also ran a memory test from a rescue CD and that doesn't seem to be the problem.

See the attached file for logs from the SF Diagnostic Tool tool.


My System SpecsSystem Spec
.
09 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi j2dafa. Sorry for this late reply.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If memtest86+ is free from errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions. Dont forget to upload your MSINFO32.nfo file, too.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
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 BSOD occurs randomly, stop error 0x000000c5




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