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Laptop not getting proper shutdown or restart
i have lenovo g580 and using windows 8.1
from last few days i'm unable to shutdown or restart my lappy. Whenever i do this its screen goes black but the LED does goes off and after that nothing happens even on pressing power button. Everytime to get out of this i have to remove battery and reinsert it to get the pc on.
So i installed whocrashed.exe and find out the error adn it shows it that the causing problem is ntoskrnl.exe
so i have uploaded my minidump files here..........