Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 x64 Pro bluescreen after waking from sleep

07 Dec 2013   #1
Diogones

Windows 7 Professional x64
 
 
Windows 7 x64 Pro bluescreen after waking from sleep

Hey all,

I usually leave my computer in sleep mode, and wake it up when I need it. I almost never shut it off or restart, except when installing updates.

Recently, I switched my computer on from sleep and the display remained black, although the monitor informed me there was an input signal. After disconnecting and reconnecting the video cable from the monitor to the computer, and failing to receive any response from the computer when I used my input devices, I used the rest button to restart the machine.

Immediately after booting into Windows I got the notice that Windows had recovered from an unexpected error, and that it was a BSOD.

I've already downloaded and run the SF Diagnostic Tool, and I'm attaching the resulting zipped file to this post.

Additional information:

In my power settings, I have my display turn off settings set to 20 minutes. I have sleep set to Never, as I do it manually. I also have the high performance plan selected.

I am running Windows 7 Pro 64-bit, and the rest of my specs are in the attached file.


My System SpecsSystem Spec
.
07 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Diogones.

The issue as appearing is with the Linksys AE1200.
(c:\windows\system32\drivers\ae1200w764.sys).
Code:
BugCheck 9F, {3, fffffa8006a54060, fffff800021ba518, fffffa800b148010}

*** WARNING: Unable to verify timestamp for AE1200w764.sys
*** ERROR: Module load completed but symbols could not be loaded for AE1200w764.sys
Probably caused by : AE1200w764.sys

Followup: MachineOwner
---------
Code:
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa8009ce7050 00000000 00000000-00000000    
           \Driver\Linksys_adapter_H
            Args: 00014400 00000001 00000004 00000002
 [ 16, 2]   0 e1 fffffa8009232c80 00000000 00000000-00000000    pending
           \Driver\vwifibus
            Args: 00014400 00000001 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8008d10cc0    

            Args: 00000000 00000000 00000000 00000000
And the driver is old enough.
Code:
fffff880`05caa000 fffff880`05de1000   AE1200w764 T (no symbols)           
    Loaded symbol image file: AE1200w764.sys
    Image path: AE1200w764.sys
    Image name: AE1200w764.sys
    Timestamp:        Tue Mar 29 05:52:08 2011 (4D912630)
    CheckSum:         0013392A
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
But in AE1200 Support | Wireless-N USB Adapter, it seems that there is no feasible update to it.

Attachment 296551

So, for the time being, you install the available one, and disable USB Selective Suspend.
USB Selective Suspend - Turn On or Off

If still the issue continues to occur, better you try another WiFi adapter with an up to date driver.
My System SpecsSystem Spec
07 Dec 2013   #3
Diogones

Windows 7 Professional x64
 
 

Wow thanks for the prompt and helpful reply Archie! Love the avatar and sig, btw! Really cool!

You're absolutely right about the Linksys USB adapter: there doesn't seem to be any driver update for it. I had checked for one a few months ago, and didn't find a new one then either. Based on past experience, I haven't always had the best of luck with USB network adapters. I had another, older one which also caused BSOD even with the latest driver installed. I have replaced it with this one, but it looks like, even though this is a much newer adapter, the problems persist.

I have no problem turning off USB Selective Suspend, but I have a question about how that will affect the rest of my USB devices attached while the machine is asleep. I did read that it might prevent all machines from being allowed to access the computer during sleep. Is that right?
My System SpecsSystem Spec
.

08 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Selective Suspend will not affect the other USB devices. It will resist the wake up/sleep time power transition, so there will be a less chance for a driver power state failure.

For a desktop PC, the sleep/hibernate mechanism is not needed at all; as those PCs dont run on battery power, and so no real need to conserve the battery. Disabling sleep will almost nullify the chance of a power state failure.

BTW, like your sig, too Asimov is one of my top favorite science fiction writer with Arthur C. Clerke and Ray Bradbury!
My System SpecsSystem Spec
09 Dec 2013   #5
Diogones

Windows 7 Professional x64
 
 

Ok great! Thanks a lot for all your help Arc, and for the explanation! I've switched the USB selective suspend off, so we'll see how that goes. Seeing as how I've owned this adapter for a couple of months, and this is the first time I have had an issue with it, I'm confident that changing the setting will fix it.

Worse comes to worst, I can always replace it easily enough.

I'm marking the thread as solved!

Science fiction lovers unite! Yep, Clarke and Bradbury are excellent authors as well. Cheers!
My System SpecsSystem Spec
09 Dec 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome mate

Let us know for any further issue
My System SpecsSystem Spec
Reply

 Windows 7 x64 Pro bluescreen after waking from sleep




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 crashing after waking up from sleep or being shut off.
I've been trying to fix this for a couple weeks, reinstalling windows and tests hardware and nothing. Windows will work for a couple days and then randomly it'll just crash windows after turning back on. I'm thinking it's a possible driver issue but not sure. Explorer.exe will crash too if I click...
BSOD Help and Support
Updated hardware; now Windows 7 crashes when waking from sleep
I've been searching around online for the past few hours trying to find a solution from this, to no avail. Problem: I recently upgraded my old computer's motherboard/cpu to an Asus Z87-PRO and i7-4770K respectively. At first I didn't bother doing a fresh install; I just uninstalled the old...
General Discussion
Getting BSOD when waking from sleep mode (Windows 7 64 bit).
(I've searched around and have seen this issue posted around on the site, but since there might be multiple causes for this, I thought it best to post this new topic. If this is incorrect, simply link me to a similar thread on the issue, and I'll post there/try that solution. Whatever makes more...
BSOD Help and Support
Windows 7 not waking up from sleep mode properly
I have been using sleep mode for a while. Until recently, I had to re-install my OS due to some troubleshooting and hardware issues. Now my PC won't wake up from sleep mode with the new install. She goes to sleep, and when I try to wake her up, she powers on, for like 2 seconds and then shuts off....
BSOD Help and Support
Windows not waking up from sleep
I leave my computer running WMC and put it to sleep at night. I can see the blue light (power on) blinking slowly indicating that sleep is occurring. The next morning or sometime after the computer is put to sleep the blue light is on (not blinking) at this point there is not disk activity(red...
BSOD Help and Support
Windows 7 bluescreen after waking up from sleep
Every time I put my computer to sleep, and wake it up I get a blue screen that says kernel data inpage error. If you wake it up right away it doesn't seem to happen, but after around 3 minutes it bluescreens.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:56.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App