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Windows 7: BSOD on Asus laptop

09 Dec 2013   #11
JessaDove

Windows 7 Home Premium 64-bit OS
 
 

OK, I went to those sites and downloaded the items it would let me download for the Intel, and I downloaded the specific file you showed in the screenshot for the Fresco one. Here is a screenshot of what the device manager says now. But the USB ports still do not register anything when I plug something in, like a thumb drive, etc ...


My System SpecsSystem Spec
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09 Dec 2013   #12
JessaDove

Windows 7 Home Premium 64-bit OS
 
 

I have tried multiple things plugged into the USB, and none of them register with the computer -- thumb drive, cell phone, printer, etc. I don't know whether I didn't download the new drives properly?
My System SpecsSystem Spec
09 Dec 2013   #13
YoYo155

Windows 10
 
 

Did you restart after installing the drivers?
Were there any errors during the installation or did it complete successfully?

Please double click each one of the entries with a yellow triangle next to it
and post a screenshot of the device status.
Attachment 296792
My System SpecsSystem Spec
.

09 Dec 2013   #14
JessaDove

Windows 7 Home Premium 64-bit OS
 
 

Yes, I restarted after installation, and I did not receive any errors during the entire process. See attached for screenshots ... It looks like they are not working properly, according to the screenshots ...
My System SpecsSystem Spec
09 Dec 2013   #15
JessaDove

Windows 7 Home Premium 64-bit OS
 
 

I reinstalled all of those drivers and still have all errors like the screenshots I posted earlier. When I first installed them,, it booted me off my wifi connection. But I was able to connect to the network again. This time when I reinstalled the drivers, it booted me off wifi and will not detect any possible networks to connect to. So now my USB Ports don't work and I also cannot connect to the Internet. I am typing this message on my phone. Please help, as I own my own business and use this computer daily for work. I have no idea how to fix this. I have to be able to access the internet.
My System SpecsSystem Spec
09 Dec 2013   #16
JessaDove

Windows 7 Home Premium 64-bit OS
 
 

It says my network controller doesn't have a driver. And when I search for one automatically online, none are found. I assume this is why it is not detecting my wifi network? What could have happened to this driver and where do I get it to reinstall?
My System SpecsSystem Spec
09 Dec 2013   #17
JessaDove

Windows 7 Home Premium 64-bit OS
 
 

I found out that I can connect to the internet if I hook up the computer directly to the modem in an upstairs bedroom. But no wifi at all because of this network controller issue ...
My System SpecsSystem Spec
10 Dec 2013   #18
JessaDove

Windows 7 Home Premium 64-bit OS
 
 

Here is a link to the drivers Asus is showing on their site for my exact laptop. Is one of these the one I need? Please help!


ASUSTeK Computer Inc. -Support- Drivers and Download G74Sx
My System SpecsSystem Spec
10 Dec 2013   #19
JessaDove

Windows 7 Home Premium 64-bit OS
 
 

FYI, when I look at the Network Controller Properties, it says the Driver Provider is Unknown, the Driver Date is not available, not Driver Version is not available, etc. No details at all to tell me which driver is supposed to be installed.
My System SpecsSystem Spec
10 Dec 2013   #20
JessaDove

Windows 7 Home Premium 64-bit OS
 
 

Also, see attached for more info on my driver issues ...
My System SpecsSystem Spec
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 BSOD on Asus laptop




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