Failure to boot/post BSOD

Hello and welcome :) .

If you're able to access your desktop, please follow
Blue Screen of Death (BSOD) Posting Instructions


If you're unable to follow the instructions rules, please report back.
What is the bugcheck code you're getting?

Follow this tutorial and select Disable Automatic Restart on System Failure that way it won't restart
right away and you can snap a picture of the BSOD.

• Advanced Boot Options

Upload it here.

• Screenshots and Files - Upload and Post in Seven Forums

Did you try a System Restore?
How does it act when you try to logon into Safe Mode?

I am not able to reach desktop, I am posting from my phone. The BSOD has stop code 0x00000024 (0x0000000000190494, 0xFFFFFA8009443820, 0xFFFFFFFFC0000102, 0x0000000000000000) I did not do a system restore because I can't. I do not have a restore point made. And I can not get into safe mode, it blue screens when it boots into safe mode as well.
My apologies if this picture is too large, doing this from my phone once again..

OK thanks for the added info :) .
If you have anything you can't afford to lose now would be the time to back it up, following this tutorial:

• Emergency Kit - save your files from a dead OS

STOP 0x00000024: NTFS_FILE_SYSTEM

Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

   Warning

The Following Method Should NOT Be Performed On An SSD!

Testing the HDD:

1. Perform a Disk Check | Disk Check- Scroll down to OPTION TWO of the tutorial and use the /R switch in the CHKDSK command | chkdsk C: /R.
2. Then Post the Disk Check results following | This Tutorial.
3. Once back in Windows, download Crystal Disk Info and post a screenshot (multiple shots if you have more than one drive).
4. Download SeaTools for DOS if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
5. If SeaTools for DOS is unable to recognize your HDD:
6. Visit HDDdiag and follow the instructions | Or follow the instructions below.

If SeaTools For DOS does not recognize the drive;
Boot into the BIOS using the *Fx key.
Look for an entry called SATA Mode (or something similar), it should be set to IDE / AHCI.
It's probably set to AHCI which is why SeaTools doesn't recognize them in the DOS environment.
Set it to IDE then save and exit usually by pressing the F10 key.
Now boot into SeaTools and it should detect the drives.
Start the Long Test and let it run.
Upon completion don't try to boot into Windows as it will only result in a BSOD, go back into the BIOS
and change the SATA setting back to what it was in the first place.

• *Popular BIOS access keys.

Arc said:

Re-seat the sata and power.

Let us know the results.

Do you have access to another PC?

brian60 said:

Not at the moment, we don't have our laptop so mine is our only computer.

Hmm, not much we can do in this kind of situation .
A question, is that the only bug check code you are presented with?

You can try and follow along with this tutorial.

• Troubleshooting Windows 7 Failure to Boot

brian60 said:

How do I check for other bug codes? And does that mean until I have another computer I'm stuck?

Try to boot a few more times and see which bug check codes you get.
Well if you feel that the issue is the headset driver you could simply remove it by "loging in"
using a Linux distribution as suggested in post #4.
A different option is using the command prompt but that involves knowing the driver's name.
The drivers are located:

Code:

C:\Windows\System32\drivers\DriveName.sys

• Command Prompt at Startup
• How to Delete a File Using Command Prompt (with Pictures)