BSOD After Sleep Mode 0x000000F4

Hello Dark 7, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions if able, and post back with the needed information. One of our BSOD experts should be by afterwards to further help. :)

Hi Dark7 :) .

The dump file uploaded is a 0x124, that is the only one logged in the system event log.

Code:

Error Type    : BUS error
Operation     : Generic
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007f1c8b8
Section       @ fffffa8007f1ca40
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xfe00000000070f0f
  Address     : 0x00000000fd000000
  Misc.       : 0xc00a0fff01000000

Code:

Event[3879]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2013-12-07T16:32:57.690
  Event ID: 20
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Desktop
  Description: 
A fatal hardware error has occurred.

Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: HyperTransport Watchdog Timeout Error
Processor ID: 0

What is the make, model and age of your PSU?
Fill out this form and post back the result:

• Power Supply Calculator

Good practice, open up the case and re-seat all types of connection.

• SATA Cables (HDD/SSD/ODD).
• SATA-Power.
• Motherboard 24-pin.
• Motherboard 4/8-pin (CPU).
• Re-seat the RAM.
• Re-seat the GPU.

If you're interested, All about System Power States (S0-S5) | Intel® Developer Zone.

Code:

Page File Space    0 bytes

Code:

Event[6287]:
  Log Name: System
  Source: volmgr
  Date: 2013-12-08T21:06:45.507
  Event ID: 46
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Desktop
  Description: 
Crash dump initialization failed!

Reset your Page File:

1. Start Menu> Run >type control.exe system
and press the Enter key.
A windows will open and on the Left hand side you will see Advanced system settings, click it.



2. Next click on the Advanced tab and Settings which correspond to the Performance section;



3. Then the Advanced tab once more and click on the Change button;



4. Untick the checkbox next to Automatically manage paging file size for all drives;

Select No paging file and Click on the Set button;


5. Confirm all the windows.

6. Restart the PC.

7. Reverse the procedure, by following steps 1-3, only this time select System managed size
and click the Set button;



8. Recheck the box next to Automatically manage paging file size for all drives
and exit the windows by clicking the OK button;



9. Confirm all of the remaining windows by click the OK button
and restart the PC once again to take affect.

Other storage related report

Code:

Event[5145]:
  Log Name: System
  Source: Ntfs
  Date: 2013-12-08T19:39:22.817
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Desktop
  Description: 
The file system structure on the disk is corrupt and unusable.

• Download and install the latest AMD Chipset Drivers | AMD Chipset Drivers
• Download SanDisk's SSD toolkit and verify you have the latest firmware | SanDisk SSD ToolKit
• Perform a clean startup | Troubleshoot Application Conflicts by Performing a Clean Startup

Restore the setting back to S3, test and report back.

Dark7 said:

The PSU is a Hiper 630W Type-M. It is about 6 years old.

Well it is pretty old now, do you have a known good spare?

Dark7 said:

I set my E:\ HDD with a paging file since my C:\ is a SSD.

That won't work to generate dump files.

Dark7 said:

This is a new install of Windows. It has all the latest drivers for the motherboard and I have already tried the SanDisk SSD ToolKit.

And? is it the latest?

YoYo155 said:

Dark7 said:

The PSU is a Hiper 630W Type-M. It is about 6 years old.

Well it is pretty old now, do you have a known good spare?

Unfortunately I do not have a spare PSU to test with.

YoYo155 said:

Dark7 said:

I set my E:\ HDD with a paging file since my C:\ is a SSD.

That won't work to generate dump files.

I did set it to C:\ and when it BSODed it did not generate a DMP.

YoYo155 said:

Dark7 said:

This is a new install of Windows. It has all the latest drivers for the motherboard and I have already tried the SanDisk SSD ToolKit.

And? is it the latest?

It was the latest.


I am thinking it may be due to the SSD as I have read on some forums that it has caused similar issues for people.

Dark7 said:

Unfortunately I do not have a spare PSU to test with.

In that case please post a screenshot of the 3.3v, 5v & 12v values using HWinfo.

• Download HWinfo and post a Screenshot of the sensors window.

Dark7 said:

I did set it to C:\ and when it BSODed it did not generate a DMP.
I am thinking it may be due to the SSD as I have read on some forums that it has caused similar issues for people.

That wouldn't be too far off as 0xF4 are usually attributed to storage issues.
Did you try swapping SATA Data/Power and using a different SATA port on the motherboard?

It has been solved.

The issue was with the 6Gbit/s SATA port.
I have 8 ports. 1-6 are 3Gbit/s and 7-8 are 6Gbit/s.
My SSD (with Windows installed) was in port 7 (Its a 6GBit/s SSD). I tried port 8 and same issue.
Something funny I noticed, the BIOS only sees ports 1-6.
I tried it with the SSD in port 1 and it sees it in the BIOS and it now can go into and out of sleep mode without any issues.
It seems when you come out of sleep mode, because the BIOS cannot see port 7/8 Windows thinks the SSD is unplugged.

It is really annoying since I made sure I got SATA 3 motherboard and SSD for the speed.

I guess I need to contact MSI.

Thank you for your help.
Now to try and fix the issue with the USB 3.

In case any one else has this issue, I have posted this on the MSI Forum https://forum-en.msi.com/index.php?topic=175594.0

EDIT: I just noticed that my 2nd HDD (it's on port 8) gets disconnected after sleep mode. This is why it BSODed because the SSD was on port 7 and I guess the same thing happened to it as well.