Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]

09 Dec 2013   #1
Masterb07

Windows 7 Home Premium
 
 
Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]

Laptop is Asus N56V
Windows 7 Home Premium
After Login in my session, My laptop screen freezes all the time, the cursor does not move.
This problem appeared after Updated Antivirus Eset Smart Security 7

After running Windows Video Hardware Error:
WD-20130605-2155.dmp
Sysdata.xml
WERInternalMetadata.xml

Any help would be appreciated.

Thanks


My System SpecsSystem Spec
.
10 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you think that the problem occurred after updating the antivirus (though it may not be); boot into safe mode and uninstall the antivirus, as a test?

If you get BSODs, post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
12 Dec 2013   #3
Masterb07

Windows 7 Home Premium
 
 
NVidia driver updated

Hello Arc, Thanks for your help.

I did boot in safe mode and I updated the Nvidia driver as a test.

And since then EVERYTHING is working properly.

Thanks for your help
My System SpecsSystem Spec
.

12 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news.
Let us know for any further issue.
My System SpecsSystem Spec
Reply

 Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Video hardware error
Hello. I turned on my computer a few hours ago and it's been running much slower than normal. For example, it takes a minute for Windows to load when it usually only takes a few seconds. Please help. I think a video hardware error may be the cause. I recently updated from Internet Explorer 8 to 10....
Graphic Cards
Random Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]
Laptop is Extensa 4230 Windows 7 Home Basic 32bit My laptop screen freezes randomly, sometimes it becomes operational after getting blackened for half a minute. Other times the screen just freezes, the cursor doesnt move, Task Manager doesnt open, nothing happens and I have to take out the...
BSOD Help and Support
Video hardware error when gaming- WERInternalMetadata.xml
When gaming (ME3, Shogun2) I experience random crashes. These can occur in menu immediately after loading up, or after hours of play. I updated my system specs per a forum tool, and I copied bug reports to this post as text files. This is way beyond me- overheating, monitor incompatibility,...
BSOD Help and Support
Video hardware error- LiveKernelEvent, error 0x80000000000000
Hi, video hardware error-LiveKernelEvent is back again. Pls see attached.. Thanks. (last occurred 2132hrs 4th June 2012)
BSOD Help and Support
Video hardware error -- but independent of video card
Hello, Last Christmas, I tried to build a PC for my parents. It almost worked, except that every once in a while, the screen would freeze and the display would go all monochromatic, leaving no choice except to push the reset button. This happened with at least half a dozen different video card...
BSOD Help and Support
Video hardware error
I've been using this GeForce 8800 Ultra with Windows 7 x64 since the release of Windows 7 with no problems. Had the latest (Nov 09) drivers installed. Yesterday, I get a Video Hardware Error at 10am. Then 4 errors at 9:30 pm - Video Hardware Error/Windows stopped working/Video Hardware...
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App