Constant 0x116 BSOD


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    Constant 0x116 BSOD


    Hiya, could anyone help me try and solve this BSOD issue ?
    Have tried a lot of things but haven't found why it happens !

    The BSOD seems to occur when i try and do anything with my GPUs, everything seems fine and it starts up. But if i access them with say .. GPU-Z or a program that uses them to any greater extent it freezes and BSODs.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi mdcdeve.

    Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Let us know the results.
    ___________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80075cd010, fffff88003c0ae80, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+ae80 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80075cd010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88003c0ae80, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+ae80
    fffff880`03c0ae80 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`04d93988 fffff880`0fd69054 : 00000000`00000116 fffffa80`075cd010 fffff880`03c0ae80 00000000`00000000 : nt!KeBugCheckEx
    fffff880`04d93990 fffff880`0fd68d5e : fffff880`03c0ae80 fffffa80`075cd010 fffffa80`07452100 fffffa80`09d5c410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`04d939d0 fffff880`0f00ff13 : fffffa80`075cd010 00000000`00000000 fffffa80`07452100 fffffa80`09d5c410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`04d93a00 fffff880`0f039cf1 : 00000000`ffffffff 00000000`00002bef 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`04d93ae0 fffff880`0f038437 : 00000000`00000102 00000000`00000001 00000000`00002bef 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`04d93b10 fffff880`0f00b2d2 : ffffffff`ff676980 fffffa80`09d5c410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`04d93bb0 fffff880`0f037ff6 : 00000000`00000000 fffffa80`074743d0 00000000`00000080 fffffa80`09d5c410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`04d93cc0 fffff800`03d7bbae : 00000000`02322d0c fffffa80`09da8b50 fffffa80`0701c040 fffffa80`09da8b50 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`04d93d00 fffff800`03ace8c6 : fffff800`03c58e80 fffffa80`09da8b50 fffff800`03c66cc0 fffffa80`08a66f20 : nt!PspSystemThreadStartup+0x5a
    fffff880`04d93d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+ae80
    fffff880`03c0ae80 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+ae80
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5253fa42
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm atikmpag
    start             end                 module name
    fffff880`03c00000 fffff880`03c9e000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Oct 08 17:57:46 2013 (5253FA42)
        CheckSum:         0009C10E
        ImageSize:        0009E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hiya, thank you for the reply. Sure i can do those things ~

    When i was doing the tests i had everything at default clocks.

    The windows installation was new at the time with updated drivers as far as i know.

    The power supply calculator suggest a recommended wattage of 437 my power supply is 750w.

    Speccy screenshot attached.

    Furmark screenshot attached.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Everything looks nice, and they should not be the cause of a stop 0x116 BSOD.

    Now run the hardwar on default clock and see if the BSOD occurs again or not. Let us know about any further event.
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hi Arc, thank you for the reply. Tried it and am still getting a 116 BSOD. I noticed on the furmark screenshot that GPU 1 reports 0% usage. Edit: Tried furmark again and gpu 1 and 3 report 0% usage, but now i'm not getting a BSOD and all 3 cards are working even though i've changed nothing.
    Last edited by mdcdeve; 13 Dec 2013 at 18:42.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Can you test the GPUs one by one?
      My Computer


 

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